Setup Tech

About the role

The Setup Technician plays a crucial role in ensuring timely and high-quality deliveries and returns for customers. This position involves setting up units, knocking down buildings, performing service work, and completing various tasks as outlined in Work Orders and Service Orders.

Responsibilities

• Perform duties essential to setting up units, including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Complete duties essential to knocking down buildings, such as building shipping walls, securing exterior walls, separating buildings, disconnecting utility and mate-line crossovers, securing items for shipment, cleaning the site, and removing all installations from the site.
• Perform service work for customer units on the road, including electrical and plumbing work.
• Perform customer modifications.
• Complete Work Orders and Service Orders via the Field Service Application.
• Maintain the proper working condition of all tools and equipment used.
• May be assigned duties related to Branch Service Tech or Field Service Tech as business needs dictate.
• Form and maintain good relationships with external and internal customers at all levels of the organization.

Requirements

• A high school diploma or GED.
• Carpentry skills and familiarity with construction trades.
• Set-up and knockdown experience preferred.
• Some experience with customer relationship management.
• Previous management experience or working with other trades.
• Some knowledge of computers.
• Good communication skills.

Qualifications

• High School diploma or GED.
• Carpentry skills and familiarity with construction trades.
• Set-up and knockdown experience preferred.
• Some experience with customer relationship management.
• Previous management experience or working with other trades.
• Some knowledge of computers.
• Good communication skills.
• Ability to work independently in a fast-paced environment.
• A current valid license and a good driving record.

Skills

• Customer service skills.
• Problem-solving skills.
• Attention to detail.
• Physical stamina and strength.

Benefits

WillScot offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, paid time off, tuition reimbursement, a retirement savings plan with company match, and more! Variable pay opportunities such as commission, bonuses, and performance rewards are also available. Veterans and individuals with disabilities are encouraged to apply. WillScot is committed to providing a supportive and inclusive workplace where all employees feel valued and respected.