Setup/Teardown Supervisor

About the role

The Setup/Teardown Supervisor is responsible for leading, supervising, and coordinating the day-to-day activities of employees engaged in the operations department, specifically focusing on the setup, teardown, and conversions of the facility. Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services through a white-label approach. The Denny Sanford PREMIER Center in Sioux Falls, South Dakota, is consistently ranked as the #1 entertainment venue in the state, hosting concerts, comedy shows, family shows, sporting events, banquets, conventions, trade shows, meetings, and more, and is the largest venue between Omaha and Fargo and from Minneapolis to Denver.

Responsibilities

• Supervise and coordinate the daily activities of Operations staff assigned to event setups, teardowns, custodial services, and facility support.
• Plan, assign, and monitor work assignments to ensure tasks are completed safely, efficiently, and on schedule.
• Coordinate venue setups based on event orders, diagrams, and equipment requirements.
• Oversee cleaning operations before, during, and after events, including sweeping, mopping, vacuuming, window cleaning, trash removal, and general facility upkeep.
• Enforce all company safety policies, including proper chemical handling and Safety Data Sheet (SDS) compliance.
• Ensure all equipment is operated safely, properly maintained, and stored appropriately.
• Submit maintenance work orders for repairs, damaged equipment, or facility issues.
• Collaborate with other department supervisors to ensure seamless event execution.
• Adjust staffing assignments and work priorities to meet changing operational and event demands.
• Assist with facility maintenance, snow removal, and other operational projects as assigned.
• Perform hands-on operational duties alongside team members when necessary to meet event deadlines and operational needs.
• Interviewing, hiring, and training employees.
• Planning, assigning, and directing work.
• Appraising performance.
• Rewarding and disciplining employees in conjunction with Human Resources.
• Addressing complaints and resolving problems.

Qualifications

• High school diploma or general education degree (GED)
• 1-2 years of custodial or operational experience preferred
• 1-2 years supervisory experience preferred
• Equivalent combination of education and experience considered

Skills and Abilities

• Strong organizational, interpersonal, and leadership skills
• Ability to read, write, hear, and speak English
• Ability to prioritize tasks and handle multiple tasks at a time in a fast‑paced environment
• Professional presentation, appearance, and work ethic
• Strong problem‑solving and communication skills (written and verbal)
• Ability to work independently with minimal supervision
• Flexibility to work evenings, weekends, holidays, and extended hours based on event schedules
• Proficient in Microsoft Office suite, including Outlook, Word, and Excel
• Valid Driver’s license required
• Ability to pass an acceptable background check and obtain forklift certification
• Regular, reliable attendance and punctuality are essential functions of this position

Benefits

Competitive wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Schedule

Flexibility to work evenings, weekends, holidays, and extended hours based on event schedules.