Services Senior Specialist - Technical Support Engineering

About the role

Join our Team Baker Hughes, the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Responsibilities

• Completing Technical Reviews of Completions jobs, with focus on Lower Completions
• Designing a job program, including risk mitigation plans and contingency plans, that can meet the client's objective and maximize revenue potential and future job assignments for Baker Hughes
• Providing Real Time remote operations support during Lower Completions operations
• Providing on-demand support in accordance with product portfolio or on-call schedule for job execution
• Leading incident investigations and presentation to customers
• Mentoring field engineers
• Providing support to ARMO teams during job preparation phase as needed

Requirements

• 5+ years of oilfield services experience in Completions
• 3+ years of experience in Technical Support and/or Field Operations
• Bachelor’s degree in science, technology, engineering or mathematics preferred (or significant relevant experience)
• Knowledge in downhole completions design and equipment for offshore environments, both operational and technical
• Thorough understanding of P/L and technical job planning requirements
• Ability to provide Technical Support to Service Delivery teams during the plan, prepare, execute, and evaluate phases of the job cycle
• Excellent communication and presentation skills
• Strong organizational, analytical and problem-solving skills
• Ability to be on call outside of normal business hours
• Ability to travel (typically travel to rig sites, customer facilities, meetings, etc.)

Qualifications

• Must be a US Citizen or Permanent Resident
• Must be able to obtain and maintain a U.S. Department of Energy (DOE) Q-level security clearance

Skills

• Technical Support and Field Operations experience
• Downhole completions design and equipment for offshore environments
• P/L and technical job planning requirements
• Communication and presentation skills
• Problem-solving and analytical skills
• On-call availability
• Travel to rig sites, customer facilities, meetings, etc.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources, Virtual Therapy Programs
• Dependent and Partners Care
• Pet Insurance

Pay

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

Schedule

Typically includes on-call availability and travel to rig sites, customer facilities, meetings, etc.