Services Principal Consultant

Key Responsibilities

• Serve as the technical lead on assigned projects, providing guidance, mentorship, and technical direction to project team members.
• Take ownership of the technical delivery of projects, ensuring solutions meet customer requirements, quality standards, and business objectives.
• Collaborate with customers' Engineering and Operations teams to gather, analyze, and validate business and technical requirements.
• Conduct requirements analysis and translate customer needs, specifications, and requests into effective technical solutions.
• Prepare and maintain project documentation, including User Requirements Document.
• Review and validate internal and external technical specifications to ensure completeness, accuracy, and feasibility.
• Develop cost estimates and support the management of project budgets, schedules, and resource requirements.
• Oversee project testing activities, ensuring solutions are thoroughly validated and meet functional and performance requirements.
• Ensure all project deliverables are completed on time, within budget, and in accordance with company standards, processes, and quality requirements.
• Identify project risks, develop mitigation plans, and communicate project status, issues, and recommendations to stakeholders.
• Troubleshoot and resolve technical challenges by applying established methodologies and innovative problem-solving approaches when required.
• Document recurring issues, lessons learned, and proven solutions to support continuous improvement and knowledge sharing.
• Build effective working relationships with internal stakeholders, cross-functional teams, customers, and external partners.
• Communicate project requirements, technical information, and critical updates effectively across departments to ensure successful project execution.
• Recommend alternative technical approaches and solutions that optimize project outcomes and enhance customer satisfaction.
• Stay informed of industry best practices and emerging technologies relevant to project execution and customer needs.
• Travel to customer sites as required (approximately 50%) to support project delivery, stakeholder engagement, and implementation activities.

Required Skills

• 10+ years of experience in SCADA systems, industrial controls, and automation environments.
• Strong understanding of network architectures, including TCP/IP and UDP, and industrial communication protocols such as OPC UA, MQTT, DNP3, XMODBUS, BSAP, Mercury, and related technologies.
• Proficiency in Microsoft SQL Server, including database design, query development, reporting, and analytics.
• Prominent leadership experience with the ability to lead technical teams, mentor team members, and drive project execution.
• In-depth knowledge of the Oil & Gas industry, including SCADA systems, hydrocarbon management, contracts, nominations, allocation, metering, and related operational processes.
• In-depth understanding of AVEVA solutions and their application within customer operational environments.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Demonstrated ability to manage customer expectations while aligning solutions with product capabilities and business requirements.
• Excellent organizational skills with the ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Self-motivated and adaptable, with the ability to work independently and effectively under minimal supervision.
• Results-oriented mindset with a strong focus on customer satisfaction and business outcomes.
• Excellent verbal and written communication skills, with the ability to engage effectively with customers, stakeholders, and cross-functional teams.

Education & Qualifications

• Bachelor’s degree in Engineering or Computer Science required, with a preference for Electrical Engineering, Software Engineering, or a related technical discipline.
• Professional Engineer (P.Eng.) designation or registration with a recognized Professional Engineering Association is considered an asset.
• Project Management certifications such as PMP, CAPM, or equivalent are preferred.
• Experience managing technology or industrial automation projects within a formal project management framework is considered an asset.