Services Lead, Modern Pentathlon

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games.

About the role

Under the authority of the Modern Pentathlon Sport Manager, the Sport Services Lead is responsible for the planning, organization, coordination, and management of the administrative functions of Modern Pentathlon events (Fencing, Swimming, Obstacle, and Laser Run) at the Los Angeles 2028 Olympic Games. The Sport Services Lead will relay and facilitate critical services for key stakeholder groups, such as athletes, the Union Internationale de Pentathlon Moderne (UIPM), and technical officials. They will coordinate sports information with various LA28 divisions, participate in planning and operations of multi-discipline test events, and manage recruitment and training of specialized staff and volunteers.

Responsibilities

Pre Games Responsibilities

• Plan, coordinate, and act as the dedicated sport contact for organizing visits from the Union Internationale de Pentathlon Moderne (UIPM) in coordination with the Services Team and Head of Competition Management.
• Serve as the dedicated sports contact for coordinating services-related matters with the UIPM, including accommodation, transportation, accreditation, and hospitality.
• Advocate for and coordinate all sport stakeholders’ services including Modern Pentathlon Athletes, Technical Officials, UIPM Staff, and UIPM guests.
• Create and ensure organized follow-up of the sharing of databases related to key topics of the Sport Delivery Plan between the UIPM and various LA28 departments.
• Serve as the primary point of contact for NOC services teams to establish effective communication channels in preparation for their visits and information requests.
• Support the Modern Pentathlon Sport Manager to ensure all operational procedures and processes of LA28 are understood and followed.
• Collaborate with the Modern Pentathlon Sport Manager and the head of technical operations for coordination of teams and administrative operations, including monitoring, updating, and sharing databases and resource documents.
• Work closely with the Sport Manager, technical operations lead, National Federation (USA Pentathlon), and LA28 Workforce team to recruit, train, and manage sport-specific volunteers.
• Collaborate with the Sport Manager and technical operations lead to recruit, train, and deploy the team responsible for delivering Fencing, Swimming, Obstacle, and Laser Run competitions.
• Work with the Sport Manager, UIPM, and National Federation (USA Pentathlon) for the selection and training of National Technical Officials (NTOs) required for the Olympic Games.
• Manage all other tasks and projects related to the delivery of Modern Pentathlon competitions as requested by the Sport Manager.
• Collaborate with the UIPM Services and Relations Manager to ensure sharing of information and tools with the services team and other stakeholders.

Games Time Responsibilities

• Coordinate services for athletes, including management of the transition area, call rooms, and other dedicated preparation spaces for Fencing, Swimming, Obstacle, and Laser Run disciplines.
• Oversee services for the Union Internationale de Pentathlon Moderne (UIPM), including UIPM back-of-house (BOH) offices, meeting spaces, and VIP coordination.
• Manage services for international and national officials (ITOs/NTOs), including dedicated transport, catering, dressing rooms, and sport manual documentation.
• Ensure accurate, real-time dissemination of complex multi-event schedules, transport plans, and training worksheets to delegations.
• Manage volunteers assigned to support competitions across all five disciplines.
• Lead a team of full-time employees (including specialized coordinators for Admin & Sports Information, Athlete & Team Services, and IF & Technical Officials), including scheduling, task delegation, training, and on-site management.
• Manage a team of Modern Pentathlon Sport-Specific Volunteers, including recruitment, retention, training, scheduling, recognition, and task delegation.
• Act as the point of contact with LA28 Functional areas to solve Games Time issues across the multi-discipline venue footprint.
• Serve as the point of contact with the UIPM team to identify and solve Games Time issues.

Requirements

• Experience collaborating with National and International Federations and knowledge of their structure and functioning during national and international events.
• Understanding and knowledge of the operational elements required for organizing major sports events/competitions, particularly those involving complex schedules, multiple disciplines, or dynamic venue transitions.
• Experience in international sporting events, with multi-sport or multi-discipline events highly preferred.
• Experience working with an International Federation and knowledge of their structure and operation is an advantage.
• Experience working with a National Sport Federation and knowledge of its structure and operation at domestic and international events is an advantage.
• Experience managing a team (staff and volunteers) at major events.
• Good understanding and knowledge of project management, including planning and producing tracking documents.
• Ability to manage multiple projects involving numerous stakeholders.
• Skills in report writing and presentation materials.
• Knowledge of the Olympic Games as well as Modern Pentathlon's technical requirements is an advantage.
• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
• Excellent level of English, both written and spoken, is essential for this position.
• Long-term interest and involvement in Olympic sports.

Skills

• Understanding and ability to use project management tools, especially for tracking overlapping timelines and complex multi-discipline schedules.
• Rigor and strong organizational skills, with acute attention to detail required to manage rapid event transitions.
• Strong communication skills, capable of conveying critical information clearly to diverse stakeholders in a fast-paced environment.
• Strong commitment to achieving objectives.
• Willingness to work in a team spirit.
• Autonomous and proactive, able to anticipate unique logistical bottlenecks of a continuous, multi-sport event.
• Curiosity and enthusiasm to continuously develop knowledge and skills.
• Flexible and open-minded in a dynamic, high-pressure environment.
• Strong interpersonal skills and adaptability, particularly when managing quick shifts between different competition phases and rulesets.
• Ability to manage time, meet deadlines, and approach projects in a structured manner.
• Enthusiasm about sport and the Olympic Movement.
• Understanding and commitment to LA28’s vision, mission, and values.
• Seeks ways to continuously improve processes.
• Willingness to assist and work with other sport managers/sports.

Physical Requirements and Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Ability to perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
• Ability to be outdoors in the elements for long periods of time including sun, wind, rain, etc.

Pay

The annual base salary range for this position is $73,000 - $98,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role.