Services District Educator

About the Role

The Services District Educator (SDE) is responsible for developing high-performing services teams within their district who consistently deliver growth in salon hair sales. The SDE influences and educates all stylists within their district as well as store leadership to drive performance fueled by education. This role involves building an annual education calendar, training on techniques, business acumen, the latest trends, and new service launches. The SDE is a licensed cosmetologist who also contributes to district sales by maintaining a personal clientele and is responsible for the technical assessment of all licensed service providers. This position requires a drive for results, high business acumen, a passion for the beauty industry, exceptional guest service, and a commitment to continuous personal upskilling.

Responsibilities

• Build the Ulta Beauty brand through exceptional training, technical skills, product knowledge, and behind-the-chair experience.
• Consistently deliver sales growth in hair services and professional hair product sales.
• Identify training needs by partnering with the services training team and implement programs to train salon professionals on service behaviors, techniques, and initiatives.
• Travel to district stores to evaluate and elevate behind-the-chair progress and business-building behaviors for stylists.
• Elevate store leadership through regular store visits and teach best practices that promote sales growth and a positive guest experience.
• Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
• Maintain a limited clientele and service guests approximately 8 hours per week.
• Build a team culture that embodies the Ulta Beauty brand, delivering exceptional service and modeling on-brand behaviors.
• Attract, hire, and retain a diverse team of services professionals while teaching Experience Managers and General Managers how to network and recruit.
• Evaluate technical and behavioral interviews for stylists, skincare professionals, and arch experts in the district.
• Serve as a support partner to Experience Managers (EM), Field Business Leaders (FBL), and District Managers (DM).
• Lead change and innovation by helping the team navigate transitions.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
• Demonstrate and teach best practices that promote sales growth, service techniques, and product knowledge.
• Partner with DM and FBL in assessing talent for top-line service sales growth.
• Follow all state board guidelines for safety, sanitation, and infection control.
• Lead the execution of technical and business training strategies, including networking and recruiting within the district.
• Host and attend required conference calls and prepare PowerPoint presentations for meetings.
• Manage the district training calendar, class preparations, and communications.
• Facilitate the services portion of EM onboarding in partnership with the FBL.
• Support new SDE onboarding.
• Lead, contribute, and participate in Ulta Academy trainings.
• Attend corporate-directed events, meetings, and brand partner trainings.

Requirements

• Cosmetology or barber license required.
• Redken Haircolor Certification preferred (must be completed within six months of hire).
• 2+ years of training experience, including superior knowledge of all back-bar products, services, and retail recommendations.
• 2+ years of coaching/leadership experience.
• Understanding of and proficiency with the salon business, color, design, and texture.
• Proficient with technology (e.g., Microsoft Office programs, Point of Sale systems, and Apple devices).
• Strong organizational skills to manage multiple tasks.
• Strong critical reasoning skills to react under pressure and use good judgment in ambiguous situations.
• Ability to build strong partnerships across various associate levels and work independently or as part of a team.
• Strong facilitation skills, with the ability to simplify information into clear, concise steps.

Special Position Requirements

• Work a flexible, full-time schedule to include days, evenings, weekends, and holidays.
• Ability to travel up to 75% of the time, including overnight stays.

Working Conditions

• Frequent mobility during shift.
• Frequent standing, walking, and bending during shift.
• Continuous pulling, pushing, and twisting during shift.
• Continuous lifting, carrying, and/or moving up to 25 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.
• Frequent exposure to chemicals.
• Frequent use of a computer, telephonic devices, and related office supplies.

Pay

The pay range for this position is $51,600.00 - $63,700.00 per year, with the opportunity for eligible associates to earn services pay pursuant to the Company’s Services Compensation Plan and additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests.

Benefits

Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information, visit the Benefits and Career Development page.