Services Development Manager - Houston

About the role

Manages day-to-day operations of a sales team that works with select clients or client groups to achieve business goals and ensure effective resolution of all issues raised by the client.

Responsibilities

• Identifying and analyzing organization's strengths and weaknesses, and responding to opportunities in sales environment.
• Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; ensuring that customers receive a high level of service before and after business closing.
• Supervising the business development processes to ensure compliance with the organization's policies, procedures, and regulations.

Requirements

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Skills

• Customer Focus
• Industry Knowledge
• Decision Making and Critical Thinking
• Effective Communications
• Negotiating
• Relationship Management
• Account Management
• Value Selling

Benefits

• Compensation Range: $118,860.00 - $190,176.00
• Paid Time Off Plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) Savings Plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive Bonus
• Disability Benefits
• Life Insurance
• Parental Leave
• Adoption Benefits
• Tuition Reimbursement

Pay

Pay Range: $118,860.00 - $190,176.00

Schedule

Works onsite five days a week.

Relocation

Relocation is available for this position.

Visa Sponsorship

No visa sponsorship is available for this position.