Services Coordinator (temporary).

Position Purpose

Services Coordinator (temporary)

Required Qualifications

• High school diploma or equivalent
• One year of relevant experience in a fast-paced setting
• Familiarity with high-volume copier equipment
• Excellent interpersonal and customer service skills
• Excellent attention to detail
• Ability to work with minimum supervision
• Ability to work independently and as a team member
• Ability to stay on task with numerous interruptions
• Ability to manage multiple tasks under pressure and establish priorities to meet deadlines
• Knowledge of computer software (Microsoft Office and Adobe) and office skills
• Ability to lift, carry, hold, and move objects weighing up to 50 lbs
• Ability to stand for a total of 4-6 hours/day

Preferred Qualifications

• Mail and package processing experience preferred

Schedule

This is a full-time temporary position, beginning in mid-September for approximately four weeks, covering for a staff member on leave. The hours are 8:00 a.m.–4:30 p.m., Monday through Friday, with a 30-minute lunch break.

Pay

$25.00/hr – $26.00/hr

Key Accountabilities

Photocopy/Print Services:

• Uses a web-based system to manage and track service requests (photocopies, supplies, photocopier repairs)
• Performs printing services, including photocopying, scanning, collating, poster-making, and binding for course materials, mailings, and departmental materials
• Determines appropriate specifications to ensure high quality and accuracy of completed product
• Works closely with support staff, administrators, and faculty to finalize production, compilation, and distribution of printed materials
• Coordinates the printing of confidential materials to meet deadlines

Mail Services:

• Sorts and distributes daily incoming mail and packages from various couriers to faculty, staff, and students; acts as liaison with delivery personnel and provides information as needed
• Ensures confidential, legal, and perishable mail items are retrieved by the recipient in a timely manner
• Records and monitors package receipt and retrieval to ensure timely distribution
• Assists staff in preparation of large mailings by ensuring availability of necessary mailing supplies

Miscellaneous:

• Provides comprehensive customer service to faculty, staff, and students; addresses inquiries, offers direction and information
• Assists support staff with various administrative tasks; distributing and preparing confidential course materials
• Troubleshoots malfunctions and maintains multiple photocopiers
• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all
• Performs other duties as assigned