Services Consulting Specialist

About the role

For our client, we are seeking a Services Consulting Specialist to join the team of a leader in the Business Services space. This role will sit at the intersection of sales, customer success, and implementation readiness, helping evaluate whether prospective opportunities are feasible and well-scoped. You will lead solution scoping conversations, facilitate workshops, and help identify risks, gaps, and operational complexities before implementation begins. The position is highly cross-functional and plays an important part in supporting strong handoffs, accurate planning, and successful customer outcomes.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Partner with Sales and Customer Success to evaluate prospect feasibility
• Lead design sessions to map operations and define solution paths
• Facilitate workshops to identify solution gaps and operational complexities
• Support Sales with RFP responses for implementation-related activities
• Provide guidance on pilot programs during pre-sales
• Own and finalize solution scoping documents for project scope confirmation
• Identify and escalate implementation risks with pipeline opportunities

Qualifications

• 5+ years in implementation or services sales support within SaaS
• 7+ years of customer-facing experience with enterprise clients in supply chain
• Experience assessing data readiness and diagnosing integration gaps
• Strong analytical skills to identify root causes and develop solutions
• Proven ability to build cross-functional relationships
• Agility in managing and prioritizing multiple tasks in a fast-paced environment

Benefits

• Medical, dental, and vision benefits from day one
• 401(k) retirement savings with employer match
• Bonus and incentive compensation with stock options
• Generous PTO, global recharge days, and volunteer days
• Paid parental leave for all parents
• Annual wellness stipend and technology reimbursement
• Ongoing learning and development opportunities

Pay

$120,000 – $140,000 annually