Jobs · Engineering · Texas

Services Architect, Asset Solution

Accruent · Austin, TX · 1 mo ago
EngineeringFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting: It includes a description about why you want to work for Professional Services team, then "How You Will Make a Difference" (list of responsibilities), then "What you bring to the table:" (qualifications/requirements), then "Other Requirements" (more specifics), then "Please Note Travel requirement: 25%" (travel schedule), then "This is a full-time, exempt opportunity. Relocation is not considered" (schedule? maybe schedule info). Then Fortive overview (company description) maybe not needed? It's about the company but could be considered "About the role"? Actually "About Accruent" etc. Might be considered company overview but not required. The instruction: include a section ONLY when the posting has real, specific content for it. So we can have sections: About the role (maybe the initial paragraph about Professional Services team). Responsibilities (the "How You Will Make a Difference" list). Requirements/Qualifications (the "What you bring to the table:" plus "Other Requirements"). Skills maybe separate? Could combine. Benefits: Not mentioned except maybe "Grow Without Limits" personal development, but that's more about company culture. Not explicit benefits like health insurance. So we may omit Benefits. Pay: we have salary range: "The salary range for this position (in local currency) is 116,600.00 - 216,900.00". So we need a Pay section. Schedule: we have travel requirement 25% and "Work schedule must be adjusted to meet the needs of the time zones of prospects, customers, and peers." Also "This is a full-time, exempt opportunity. Relocation is not considered." So schedule info includes full-time, exempt, travel up to 25%, adjust to time zones. So we can include Schedule section. We must not include duplicated lines. Also remove cookie/navigation/legal/EEO etc. So we need to strip out the Fortive overview and Accruent overview repeated, also EEO statements. Also remove duplicated paragraphs like "Personal development and becoming the best you..." appears twice; we should keep only once? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to keep the content but not duplicate identical lines. The duplicated lines appear: the paragraph about personal development and Grow Without Limits appears twice (once after Fortive overview and again later). Also the Accruent description appears twice. Also the EEO statement appears twice. We should keep only one instance each. We need to decide what to keep as substantive: The company overview (Fortive and Accruent) maybe not needed for role but could be considered "About the role"? The instruction says we can include sections only when posting has real specific content for it. The company overview is not about the role but about the company; maybe we can omit as it's not required sections. However we might include an "About the role" section that includes the initial description about Professional Services team and the role purpose. That's substantive. Thus we will produce:

About the role

Our Professional Services team is dedicated to our customers in ensuring they are successful and happy with the Accruent products they purchase. You will help our clients map a path to the Accruent platform that solves their overarching business problems. We are looking for highly motivated, fast-moving, and dynamic individuals to help implement and deliver our world class software solutions. Our Services Architect, Asset Solutions is the primary Professional Services team member responsible for ensuring Accruent prospects and customers are provided with the best recommendations and proposals to implement Accruent’s Asset Solutions software to achieve their organizational goals. The Services Architect must possess deep functional and technical knowledge of at least one Asset Solutions suite product (Maintenance Connection, TMS, Meridian, RedEye, VxField), be willing to learn a second or third, and be an expert in implementation methodology and services delivery approach. They must be versed in the applicable industries and have a deep understanding of the needs of the prospects/customers in their assigned product lines. This is a customer-facing role requiring superior communication and presentation skills to connect with a variety of customer stakeholders and listen critically to identify business needs and incorporate those needs into the implementation design. The Services Architect will be highly responsive and exceptional at collaborating with a variety of stakeholders from prospects or customers, Commercial Sales, Value Realization, Legal, Operations, Business Systems, and Professional Services Delivery to drive the sale to completion and align needs of all stakeholders. This role reports to the Director, Services Sales.

Then Responsibilities:

Responsibilities

  • Be an active listener who has a knack for understanding needs and translating needs into solutions.
  • Be comfortable with the Accruent Asset Solutions software suite and how they co-exist with one another to provide a superior experience for the customer.
  • Build relationships cross-departmentally to remain well versed on current and new solutions, helping you remain on the cutting edge of what’s possible.
  • Believe in the right solution rather than the quickest solution.
  • Have a growth mindset and be curious by nature; enjoy learning new things and push yourself and your peers to live a culture of continuous improvement.
  • Write clear proposals and contractual documents outlining goals, deliverables, and level of effort that’s easily understood by customers and those responsible for delivering the implementation.
  • Partner with Commercial Sales to expedite the sale of solutions, while maintaining the integrity of the delivery of the solution.
  • Partner with Professional Services Delivery leaders to design and refine implementation and expansion offerings for a customer to succeed using the Accruent Asset Solution software suite.
  • Manage, interpret, and document customer requirements as Statements of Work and proposals, participating in review of discovery information, RFPs, and Implementation Planning Meetings with interested customers.
  • Present our Services philosophy, methodology, and best practices to new customers during the pre-sales phase of the customer journey.
  • Quickly develop strong, positive relationships with prospects and customers by understanding their needs and business objectives, fulfilling the role of trusted advisor through a proven ability to convey delivery details while leveraging the Accruent team to identify and develop strategic opportunities.
  • Continually refine the process to achieve optimal internal and external stakeholder experience.
  • Travel to visit customers and partners and participate in tradeshows/conferences up to 25% of the time.
  • Recommend PS and software product additions and enhancements based on customer feedback and competitive analysis.
  • Other responsibilities as needed.
Then Requirements/Qualifications: We have "What you bring to the table:" and "Other Requirements". Combine maybe into Requirements section. We need to keep all specifics: What you bring to the table: - Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology. - Minimum of 4 years working with customers in project management, program management, or professional services capacity. - Strong operational management, project management and communication/presentation skills required - Experience with implementing large scale software solutions including all phases of a client software implementation lifecycle. - Ability to translate customer business requirements into business solutions - Demonstrated ability to prioritize and manage workflow to meet deadlines - Strong teamwork and leadership skills to lead collaboration across functions throughout the organization - A passion for winning deals and expediting the sales process. Other Requirements: - Advanced knowledge of one Asset Solutions product line and ability to learn a second - Advanced knowledge of the value of all PS offerings: Implementation, Managed Services, expansions, etc. - Advanced knowledge of Microsoft Office Suite - Working knowledge of Salesforce - Working knowledge of Certinia (formerly Financial Force) - Work schedule must be adjusted to meet the needs of the time zones of prospects, customers, and peers. - Please Note Travel requirement: 25% - This is a full-time, exempt opportunity. Relocation is not considered. We should avoid duplication: The travel requirement and schedule appear also in Other Requirements; we will keep them maybe in Schedule section later. But we need to preserve all substantive info; we can keep them in Requirements but also later in Schedule? Might duplicate. Better to separate: Keep schedule info in Schedule section, and keep other requirements in Requirements. But we must not duplicate. So we can move travel requirement and schedule statements to Schedule section, and not repeat them in Requirements. Thus Requirements section will include: - Bachelor’s degree... - Minimum of 4 years... - Strong operational management... - Experience with implementing large scale software solutions... - Ability to translate customer business requirements... - Demonstrated ability to prioritize and manage workflow... - Strong teamwork and leadership skills... - A passion for winning deals and expediting the sales process. - Advanced knowledge of one Asset Solutions product line and ability to learn a second - Advanced knowledge of the value of all PS offerings: Implementation, Managed Services, expansions, etc. - Advanced knowledge of Microsoft Office Suite - Working knowledge of Salesforce - Working knowledge of Certinia (formerly Financial Force) Schedule section: - Work schedule must be adjusted to meet the needs of the time zones of prospects, customers, and peers. - Travel requirement: up to 25% of the time (travel to visit customers and partners and participate in tradeshows/conferences). - This is a full-time, exempt opportunity. Relocation is not considered. Pay section:

The salary range for this position (in local currency) is 116,600.00 - 216,900.00.

We might also include Benefits? Not present. Could mention "Grow Without Limits" personal development resources, coaching, support. That's a benefit. The posting includes: "Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives." That's a benefit. So we can include Benefits section with that description. We need to avoid duplication: that paragraph appears twice; we keep one. Thus Benefits section:

Benefits

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives.

Now About the role section we already have. We must not include company overview (Fortive/Accruent) as it's not required sections. But maybe we could include an "About the company" but not in allowed headings list. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add other headings. So we omit company overview. Now ensure we didn't miss any substantive info: The initial paragraph about why you want to work for Professional Services team is included in About the role. The "How You Will Make a Difference" list is responsibilities. The "What you bring to the table:" and "Other Requirements" (minus schedule/travel) are in Requirements. The travel and schedule info in Schedule. Pay section. Benefits section. Check for any other substantive info: "This role reports to the Director, Services Sales." included in About the role. Good. Check for any mention of "Relocation is not considered" included in Schedule. Check for "Work schedule must be adjusted to meet the needs of the time zones of prospects, customers, and peers." included in Schedule. Check for "Please Note Travel requirement: 25%" we have as travel up to

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