Services Account Manager

About the role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

As a Services Account Manager you will join Trane's best‑in‑class Commercial HVAC team, delivering on our business strategy by developing long‑term customer relationships with building owners and strengthening our existing customer base with a focus on providing a total solution for the most energy‑efficient buildings.

Responsibilities

• Effectively target and identify opportunities; facilitate discovery and qualify opportunities early in the buying and selling process.
• Take a consultative selling approach to pursue new business and grow existing account relationships, focusing on long‑term relationships and client needs.
• Act as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes.
• Gather and validate preliminary data, perform facility walkthroughs, review construction plans, or other requirements.
• Form trusting relationships with clients, communicate requirements, and offer solutions that provide value.
• Seek out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business.
• Navigate challenging situations and conversations with customers to build trust while adapting to market changes.
• Identify new business leads and opportunities within current clients to grow accounts and increase value.
• Schedule sales calls, manage business activities and capacity to achieve short‑ and long‑term sales targets.
• Prioritize workload and resources, allocating resources based on the sales cycle and managing client timelines to proactively sell, renew, or expand service agreements.
• Solve problems creatively, develop persuasive business cases, and validate outcomes to create win‑win solutions for customers and the organization.
• Work with sales teams to understand customer requirements, promote company products, and provide sales support.

Requirements

• 4+ years of demonstrated experience or a bachelor’s degree.
• 3+ years of solution‑sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4‑year degree are encouraged to apply; practical experience, relevant skills, and alignment with leadership principles are prioritized.
• Desire to understand the business and passion for connecting customers with service offerings that create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business‑level insights, close new business, and grow existing account relationships.
• Strong financial and business acumen and a self‑starter mindset.
• Available for local travel.
• Valid driver’s license in the state with no major or frequent traffic violations (e.g., DUI, hit‑and‑run, license suspension, reckless driving, or multiple infractions in the past 3 years).

Compensation

Annual Base Salary Range: $66,800.00 – $100,940.00

Compensation Type: Salary (Incentive Eligible: No, Sales Commission Eligible: Yes). Disclaimer: Actual compensation depends on seniority, merit, geographic location, education, experience, travel requirements, and union designation.

Benefits

• Benefits begin on day one, including health insurance and holistic wellness programs with generous incentives.
• Family building benefits such as fertility coverage and adoption/surrogacy assistance.
• Paid time off: up to 15 vacation days, paid holidays, sick leave, plus options for volunteer and parental leave.
• 401(k) match, educational and training opportunities, tuition assistance, and student debt support.
• Additional benefits may vary by site, collective bargaining agreements, and local/state regulations.

Safety Sensitive Role

This position is designated as safety sensitive and may require passing an additional drug screening.