Services Account Manager

Be part of a culture that celebrates excellence and drives innovation where success is a shared journey. As a Services Account Executive for Public Sector, you help customers navigate their artificial intelligence transformation journey and unlock the full value of their Microsoft services investments. You work with the Services Sales team to connect Microsoft technology, services, and customer success ambitions into measurable business outcomes, with a particular focus on leading AI transformation conversations and accelerating adoption across the cloud and security portfolio. In this role you guide the account vision and strategic approach for services, partnering closely with account teams, delivery teams, partners, and specialists to build unified strategies that drive value realization and business growth.

Responsibilities

• Lead the Services Sales account vision and strategic approach, providing insights and recommendations that address immediate and long‑term customer priorities while aligning to Microsoft cloud and field revenue objectives.
• Drive Industry Solutions account planning with the broader Microsoft Customer and Partner Solutions account team, defining Services Sales priorities, mapping Unified renewals and upsell opportunities, and positioning AI, cloud, and security outcomes aligned to customer strategy.
• Orchestrate the consulting‑sales relationship across the core account team and customer success team, coordinating resources and partners to ensure a unified One Microsoft experience and successful creation and execution of the Services Sales account plan.
• Engage customers well in advance of Unified contract expirations to co‑develop renewal plans, mitigate non‑renewal risks, and lead proposals and negotiations for Unified extensions, multi‑year agreements, and higher‑tier support options.
• Identify, qualify, lead, and close strategic industry cloud opportunities on prioritized accounts, leveraging advanced Microsoft cloud solutions and differentiation in security and AI to increase customer business value and drive consumption.
• Demonstrate a deep understanding of a customer's business, share insights, reframe the status quo, and quantify business impact to motivate customers to take action.
• Orchestrate the virtual Consulting account team, influencing and collaborating with account‑aligned, pursuit, and delivery colleagues to bring the best resources for customer success.
• Drive the sales cycle from lead qualification through deal closure, executing per‑sales process requirements and confirming BANT (Budget, Authority, Need, Timeline) information.

Qualifications

• Bachelor’s Degree in Business, Information Technology (IT), or related field, AND proven consultative sales experience in the public sector (e.g., finance, local government) or related work, OR equivalent experience.
• Proven consulting solution sales experience.
• Public sector knowledge.
• Customer success knowledge.
• Experience working with C‑Level customers.
• Experience with Microsoft technologies.
• Negotiation experience.
• Services Account Management experience.

Pay

The typical base pay range for this role across Denmark is kr 841,700 – kr 1,433,300 per year. Certain roles may be eligible for additional benefits and compensation.