ServiceNow Technical Architect

Info Gain Consulting LLC is seeking a Technical Architect to provide expert technical guidance and architectural oversight for an enterprise ServiceNow platform.

Responsibilities

• Provide expert technical guidance across platform teams and workstreams.
• Recommend architectural improvements and design patterns.
• Provide architectural oversight across all teams.
• Ensure development and configuration activities adhere to approved technical standards.
• Analyze the current application and platform inventory.
• Provide detailed architectural guidance and recommendations to improve:
  • Business processes
  • Technical design
  • Integrations
  • Overall platform efficiency
• Maintain ServiceNow and enterprise-architecture documentation, including:
  • Architecture diagrams
  • Data models
  • Process flows
  • Versioning
• Ensure architecture documentation complies with TOGAF or a similar architectural framework.
• Coordinate with architects, project managers, developers, administrators, and cross-functional teams.
• Ensure technical solutions align with the approved system model, platform guardrails, and governance standards.
• Design, document, and monitor application layering and dependencies, including:
  • User interface
  • Deployment
  • Public interfaces
  • Application domain
  • Application infrastructure
  • Technical frameworks
  • Platform services
• Architect platform solutions involving:
  • Module configuration
  • Integrations
  • Data models
  • CMDB structure
  • Workflow design
  • Platform guardrails

Requirements

• Experience analyzing current application and platform inventories.
• Experience providing detailed architectural guidance and recommendations related to business processes, technical design, integrations, and platform efficiency.
• Experience maintaining ServiceNow and enterprise-architecture documentation.
• Experience creating and maintaining architecture diagrams, data models, process flows, and version-controlled documentation.
• Experience working with TOGAF or a similar architectural framework.
• Experience coordinating with architects, project managers, developers, administrators, and cross-functional teams.
• Experience aligning technical solutions with approved system models, platform guardrails, and governance standards.
• Experience designing, documenting, and monitoring application layers and technical dependencies.
• Experience architecting platform solutions involving module configuration, integrations, data models, CMDB structures, workflows, or platform guardrails.
• A bachelor’s degree in a related field is desired. A minimum of five years of equivalent experience in information-technology environments may be accepted in place of the desired degree.
• Current ServiceNow certification permitting administrative and design-level access. Qualifying certifications may include:
  • Certified System Administrator
  • Certified Implementation Specialist
  • Certified Application Developer
• US Citizenship with ability to obtain a Secret security clearance.

Preferred Qualifications

• The following advanced ServiceNow certifications are highly desired but not required:
  • Certified Technical Architect
  • Certified Master Architect