ServiceNow Technical Architect

About the role

Defines end to end solution architecture for ServiceNow implementations within Intelligence Community environments. Bridges business requirements with technical design while ensuring solutions align with enterprise architecture standards and federal security requirements. Operates with significant architectural authority, leading solution design activities across multiple ServiceNow modules and guiding technical teams through complex implementation decisions.

Responsibilities

• Develops enterprise aligned architectural deliverables including data models, integration patterns, platform guardrails, and module specific solution designs.
• Defines the technical strategy for implementing new capabilities across ITSM, CSM, HRSD, SecOps, or other program specific areas.
• Evaluates and advises on platform capabilities, integration options, data structures, and performance considerations.
• Governs adherence to best practices, coding standards, and platform maintainability across solution delivery.
• Supports feasibility assessments, backlog shaping, and technical sizing activities.
• Partners with Technical Architects and Functional Leads to ensure solution designs are both technically sound and aligned to business requirements.

Requirements

• Solution architecture experience with at least 5 years in ServiceNow platform architecture
• Federal or Intelligence Community experience
• ServiceNow CSA and CAD certifications
• Active TS/SCI with Poly security clearance

Qualifications

• ServiceNow CTA, CMA, multiple CIS certifications

Pay

The base pay range for this position in California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, the District of Columbia, and the city of Cleveland is: $130,200—$265,300 USD