ServiceNow Sr. Architect

IBM Consulting careers are built on long-term client relationships and close global collaboration. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. Curiosity fuels success here—you’ll be encouraged to challenge norms, explore new ideas, and create innovative solutions that deliver real results. Our culture emphasizes growth and empathy, focusing on your long-term career development while valuing your unique skills and experiences.

Responsibilities

• Lead ServiceNow implementation projects, managing effort estimation, planning, and execution to deliver high-quality solutions that meet client needs.
• Conduct thorough architectural analysis to estimate infrastructure requirements and ensure seamless integration with other systems in the ecosystem.
• Design and recommend ServiceNow implementation solutions tailored to client business needs, leveraging expertise in ServiceNow tools and ecosystem integration.
• Estimate effort and plan implementation projects, ensuring timely and effective delivery of ServiceNow solutions.
• Estimate infrastructure requirements to support ServiceNow implementations, ensuring scalability and performance.

Requirements

• Deep expertise in ServiceNow implementation: proven experience designing, implementing, and managing ServiceNow tools, with a strong understanding of their integration with other systems.
• Experience with architectural analysis: a track record of estimating infrastructure requirements and ensuring seamless integration with other systems.
• Proficiency in effort estimation and planning: demonstrated ability to estimate effort and plan implementation projects for timely and effective delivery.
• Experience in infrastructure requirements estimation: skilled in estimating infrastructure needs to support ServiceNow implementations, ensuring scalability and performance.
• Mastery of solution design: expertise in designing and recommending ServiceNow solutions tailored to client business needs.

Preferred Qualifications

• ServiceNow integration knowledge: experience integrating ServiceNow tools with other systems in the ecosystem for seamless interactions and data exchange.
• IT service management: familiarity with IT service management principles and practices, with the ability to apply this knowledge in ServiceNow implementation projects.

This role can be performed from anywhere in the U.S.

Preferred education: Bachelor’s degree.