ServiceNow Software Development Engineer (Data & Implementation)

About the role

The ServiceNow Software Development Engineer is a core technical resource responsible for the development, data integrity, and implementation of enterprise solutions. This role focuses on engineering robust data pipelines and automation for Security Operations (SecOps) and Integrated Risk Management (IRM).

Responsibilities

• IRM & SecOps Implementation: Support the technical development and configuration of Risk Management, Policy & Compliance, and Vulnerability Response modules
• Data Integration & Validation: Build and manage data ingestion using Import Sets, Transform Maps, and Data Sources. Ensure data integrity through rigorous validation and cleanup logic
• Flow Automation: Design and build production-ready automation using Flow Designer, incorporating decision logic, loops, and error-handling frameworks
• Platform Scripting: Develop optimized server-side and client-side logic utilizing JavaScript, GlideRecord, and Business Rules for Script Includes and Client Scripts
• API Development: Maintain REST APIs (Inbound/Outbound) and Scripted REST APIs to facilitate integration with external security tools
• Continuous Monitoring: Develop Scheduled Jobs and background processes to support automated evidence collection and Continuous Authorization and Monitoring (CAM)
• Technical Problem Solving: Act as a self-starter in debugging platform issues and optimizing legacy workflows into modern platform features

Qualifications

• Active TS/SCI Clearance with Polygraph is required
• 4+ years of software development experience with a minimum of 3 years of hands-on ServiceNow development experience, specifically building production flows, tables, and integrations
• Bachelor’s Degree OR advanced degree in a related technical field
• Integration Knowledge: Practical experience mapping external tool data into the ServiceNow ecosystem
• Excellent oral and written communication skills
• At least a minimal understanding of a scripting language (Java is preferred)
• Security+ (or equivalent IAT Level II) is required, or be obtained within 1 month of start

Skills

• Proficiency in JavaScript, GlideScripting, JSON/XML parsing, and ServiceNow Data Sources
• Automation: Experience with IntegrationHub or Event Management
• Process Awareness: Familiarity with the NIST Risk Management Framework (RMF)
• Quality & Testing: Experience with the Automated Test Framework (ATF) to validate development work
• Knowledge of at least one operating system: Linux, Unix, Windows

Benefits

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. We offer competitive compensation, benefits and learning and development opportunities, including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Pay

The Proposed Salary Range For This Position Is $103,800 - $218,100