ServiceNow - ServiceNow HR Service Delivery (HRSD) Senior - Tech Cons - Open Location
About the role
As a ServiceNow Senior Consultant, you'll lead ServiceNow Transformation teams in a rapidly growing area of the business. You'll have opportunities to engage with clients, internal teams, and build relationships that will define your career.
Responsibilities
- Interact with business stakeholders to evaluate business models and processes.
- Analyze newly implemented technology solutions to verify they meet business requirements.
- Collaborate with technical teams to design and deliver system architecture solutions.
Requirements
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
- No less than 2 - 4 years relevant ServiceNow HRSD project experience.
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
- Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery.
- 12+ years of Big 4 or equivalent consulting experience.
- Proactive, innovative, and eager to contribute to team success.
Qualifications
- Strong analytical skills, excellent communication, adaptability, problem-solving, teamwork, relationship-building, dependability, and organizational abilities.
- Leadership and supervisory experience.
- A driver’s license valid in the U.S.
Skills
- Knowledge of ServiceNow’s latest AI-enabled HRSD and employee experience capabilities.
- Ability to advise clients on responsible AI adoption in HRSD.
- Experience shaping AI-enabled HRSD use cases.
- Experience in waterfall and agile delivery models.
- Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower).
Benefits
Our total rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. We also offer a flexible vacation policy and EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.
Pay
The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400.
Schedule
We expect most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.