ServiceNow - ServiceNow HR Service Delivery (HRSD) Senior - Tech Cons - Open Location

About the role

As a ServiceNow Senior Consultant, you'll lead ServiceNow Transformation teams in a rapidly growing area of the business. You'll have the opportunity to engage with clients and internal teams to ensure successful project delivery, showcasing your ability to motivate and develop your team, and establishing and maintaining new client relationships.

Responsibilities

• Interact with business stakeholders to evaluate business models and processes.
• Analyze newly implemented technology solutions to verify they meet business requirements.
• Collaborate with technical teams to design and deliver system architecture solutions.

Requirements

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
• No less than 2 - 4 years relevant ServiceNow HRSD project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery.
• 1 of the following: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
• 3+ years of Big 4 or equivalent consulting experience.

Skills and Attributes

• Proactive, innovative, and eager to contribute to team success.
• Strong analytical skills, excellent communication, adaptability, problem-solving, teamwork, relationship building, dependability, and organization.
• Leading practice recommendations and contributing insights to strategic roadmaps.
• Leading client process and design sessions and facilitating requirements workshops.
• Waterfall and agile delivery models experience.
• Create high quality deliverables and project artifacts.
• Employee Center and Workplace Service Delivery experience.
• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower).

Pay

The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Schedule

Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.