Jobs · Human Resources · North Carolina

ServiceNow - ServiceNow HR Service Delivery (HRSD) Senior - Tech Cons - Open Location

EY · Charlotte, NC · 1 wk ago
On-siteHuman Resources$103k–$188k/yrFull-time

About the role

As a ServiceNow Senior Consultant, you'll lead ServiceNow Transformation teams in a rapidly growing area of the business. You'll have opportunities to engage with clients, internal teams, and manage a multi-disciplinary team of 3-5 resources, including offshore resources.

Responsibilities

  • Evaluate business models and processes with business stakeholders.
  • Analyze newly implemented technology solutions to verify they meet business requirements.
  • Collaborate with technical teams to design and deliver system architecture solutions.

Requirements

  • A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
  • No less than 2 - 4 years relevant ServiceNow HRSD project experience.
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
  • Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery.
  • 1 of the following: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
  • 3+ years of Big 4 or equivalent consulting experience.

Skills and Attributes

  • Proactive, innovative, and eager to contribute to team success.
  • Strong analytical skills, excellent communication, adaptability, problem-solving, teamwork, relationship building, dependability, and organization.
  • Passion for technology and its impact on business.

Benefits

Comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Pay

The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400.

Schedule

Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Employees are granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support their physical, financial, and emotional well-being.

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