ServiceNow Project Manager

Pinnacle Method Consulting’s mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

About the role

We are looking for a ServiceNow Project Manager who can lead Agile delivery of ServiceNow projects and ensure successful implementation.

Responsibilities

• Manage end-to-end ServiceNow projects
• Serve as Scrum Master, facilitating Agile ceremonies (stand-ups, sprint planning, reviews)
• Coordinate with stakeholders, developers, and business teams
• Track project progress, risks, and deliverables
• Ensure on-time, high-quality ServiceNow releases

Requirements

• 3-5+ years of ServiceNow project management experience
• Hands-on experience as a Scrum Master
• Knowledge of ServiceNow modules (ITSM, ITOM, HRSD, etc.)
• Strong communication and leadership skills

Qualifications

• Scrum Master and/or ServiceNow certifications (preferred)
• PMP Certification (preferred)
• Experience working with Department of Treasury (preferred)