ServiceNow Platform Architect
About the role
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: ServiceNow Platform Architect. Job Summary: We are seeking a ServiceNow Platform Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Responsibilities
- Design and oversee ServiceNow architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC
- Lead architecture reviews, platform governance, and release management
- Define CMDB strategy, Discovery, Service Mapping, and data quality standards
- Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven architectures
- Implement platform security, ACLs, role-based access, and governance best practices
- Drive platform performance, scalability, upgrades, and health improvements
- Establish workflow and Flow Designer standards while minimizing customizations
- Collaborate with business and technical stakeholders to deliver scalable solutions
- Mentor developers and administrators and maintain architecture documentation
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
- Experience Required: 6+ years
- 8+ years of ServiceNow experience, including architecture or technical leadership
- Expertise across multiple ServiceNow modules, CMDB, Discovery, and Service Mapping
- Strong knowledge of ServiceNow scripting, scoped applications, and platform security
- Experience with IntegrationHub, REST APIs, and enterprise integrations