ServiceNow IRM Solution Architect

Core Responsibilities

• Design and architect solutions within the ServiceNow IRM platform, with a focus on Governance, Risk & Compliance (GRC) capabilities
• Translate business and regulatory requirements into scalable technical architecture
• Recommend out-of-the-box ServiceNow capabilities before pursuing customization
• Provide architectural guidance and technical oversight to global engineering teams, including hands-on support during implementations when needed
• Collaborate with senior engineering and business-facing stakeholders across North America and APAC
• Participate actively in Agile ceremonies, standups, and team discussions
• Resolve technical problems as they arise and keep stakeholders informed of solution progress and risks

Requirements

• Strong hands-on experience with ServiceNow IRM (Integrated Risk Management)
• Solid background in Governance, Risk & Compliance (GRC) and risk/compliance management
• Proven solution architecture experience, with the ability to also function as a senior engineer
• Experience implementing ServiceNow IRM in large enterprise environments
• Experience in financial services or other highly regulated industries
• Track record of recommending out-of-the-box ServiceNow solutions over unnecessary customization
• Strong communication and stakeholder management skills
• Exposure to Snowflake integrations
• Exposure to Data Mesh architectures
• Experience supporting regulatory-driven compliance programs
• Large banking or financial institution experience
• Experience providing architectural leadership for globally distributed engineering teams (onshore/offshore models)
• Demonstrated ownership, accountability, and on-time delivery
• Proactive engagement in team discussions and Agile ceremonies
• Strong problem-solving and analytical skills
• Able to operate at both a strategic (architecture) and tactical (hands-on engineering) level
• Effective communicator with both technical and business audiences

Qualifications

Location: Chicago, IL

Hybrid: 3 days onsite per week (Tuesday, Wednesday, Thursday), 8:00am - 5:00pm CST

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

Pay

The approximate pay range for this position is between $80.00 and $86.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.