Jobs · Engineering · Texas

ServiceNow IRM Developer

Tata Consultancy Services · Dallas, TX · 6 days ago
EngineeringFull-time

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

  • Manage customer relationships and provide technical support
  • Handle escalations and resolve complex issues
  • Collaborate with cross-functional teams to deliver solutions

Requirements

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in technical support or customer service
  • Strong problem-solving and communication skills

Qualifications

  • Proficiency in troubleshooting and resolving technical issues
  • Experience with customer relationship management tools
  • Ability to work independently and manage multiple tasks

Skills

  • Technical proficiency
  • Customer service orientation
  • Problem-solving abilities

Benefits

  • Flexible working hours
  • Professional development opportunities
  • Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM

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