ServiceNow - Enterprise Service Mgmt Transformation - Senior Manager - Tech Cons - Open Location

About the role

As a ServiceNow Consulting Senior Manager at EY, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. You will play a client-facing role, motivating and developing teams while establishing and maintaining client relationships. You will grow your consulting, technical, and team leadership skills, and build relationships and experiences that will define your career.

Responsibilities

• Lead engagement delivery and manage client relationships on a daily basis.
• Accountable for program/project management, ensuring all objectives are met.
• Develop resource plans and budgets for engagements, managing engagement economics effectively.

Qualifications

• Bachelor’s degree required (Master’s degree preferred)
• 5 - 7 years relevant experience in ServiceNow implementation experience
• 5 – 7 years of Big 4 or equivalent consulting experience, preferably at the Senior Manager or Director level
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery, ServiceNow Certified Implementation Specialist – Customer Service Management, ServiceNow Certified Implementation Specialist – Field Service Management
• Excellent consulting and interpersonal skills
• Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture
• Experience leading teams and supervising others
• A driver's license valid in the U.S.

Skills

• Ability to drive and support sales activities
• Ability to lead and develop strategies for ServiceNow enabled transformations
• Ability to manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources including offshore resources
• Ability to build and foster client relationships and demonstrate the value of EY services
• Strong working knowledge of ServiceNow’s emerging AI capabilities
• Ability to advise clients on practical, value-driven AI use cases
• Ability to lead client conversations and workshops that connect ServiceNow AI capabilities to business outcomes, transformation priorities, and measurable value realization
• Ability to lead client process design sessions and facilitate requirements workshops
• Experience in waterfall and agile delivery models
• Experience in defining contextual, conceptual, and logical models
• Experience in creating high-quality deliverables and project artifacts
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and logical models
• Experience in defining contextual, conceptual, and