ServiceNow Developer (Sr. Associate)
Huron is redefining what a global consulting organization can be, advancing new ideas every day to build stronger clients, individuals, and communities. We help clients find new ways to drive growth, enhance business performance, and sustain leadership in their markets while developing strategies and implementing solutions that enable transformative change.
About the role
The ServiceNow Developer (Sr. Associate) will serve as a hybrid ServiceNow developer and product owner, working closely with business stakeholders to understand business challenges, gather and prioritize requirements, manage the ServiceNow backlog, and deliver technical solutions aligned with business strategies. This hybrid role includes requirements gathering, backlog management, prioritization, and hands-on development.
Responsibilities
- Build strong relationships with business stakeholders.
- Effectively prioritize and manage the ServiceNow backlog.
- Deliver scalable ServiceNow solutions that solve business challenges.
- Improve business processes through automation and platform capabilities.
- Balance strategic product ownership responsibilities with hands-on technical development.
- Drive adoption and value realization across the ServiceNow platform.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 5+ years of ServiceNow development experience.
- Relevant ServiceNow Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer).
- Proven ability to translate stakeholder requirements into technical solutions and workflows.
- Experience gathering business requirements and managing competing priorities.
- Strong understanding of Agile delivery methodologies.
- Experience with JavaScript and ServiceNow platform development.
- Experience with Flow Designer, Automation Engine, and platform automation capabilities.
- Experience designing and supporting integrations using REST and SOAP APIs.
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
- Experience collaborating across geographically distributed teams.
- Up to 5% travel, as required.
Preferred Qualifications
- Experience with HRSD, ITSM, CSM, ITOM, SPM, or GRC.
- Knowledge of NowCreate and ServiceNow implementation best practices.
- Experience serving as a Product Owner or Solution Consultant.
- Knowledge of Virtual Agent, Now Assist/Otto, and Performance Analytics.
- Experience with Generative AI, predictive analytics, and Agentic AI capabilities.
- Experience with Azure, AWS, or GCP.
- Experience integrating ServiceNow with Workday, Salesforce, Microsoft technologies, and other enterprise platforms.
- Familiarity with Azure DevOps, Git, CI/CD pipelines, and release management practices.
Pay
The estimated base salary for this job is $100,000 - $135,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of posting. The actual salary paid will vary based on factors including specific skills, certifications, years of experience, market changes, and required travel. This job is also eligible for Huron’s annual incentive compensation program, with a total estimated compensation range of $112,000 - $159,300 USD inclusive of incentive opportunity.
Benefits
The job is eligible to participate in Huron’s benefit plans, which include medical, dental, and vision coverage, as well as other wellness programs.
Position Level: Senior Associate
Country: United States of America