ServiceNow Developer(Philadelphia, PA | 6 – 7 years of experience)

Roles & Responsibilities

• Develops ServiceNow software solutions using JavaScript, Web Services
• ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
• Should have experience in Workspace, UI Builder, workflows, Widget creation
• Strong math and analytical skills, excellent oral and written communication skill
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses

Qualifications

• 6 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
• 6 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)
• Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
• Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

Pay

TBD

Schedule

N/A

Benefits

N/A

Location

Philadelphia, PA