ServiceNow Developer

About the role

Bowhead seeks a ServiceNow Developer to support the Department of Housing and Urban Development (HUD), Enterprise Service Delivery (ESD) modernization program.

Responsibilities

• Develop and deliver ServiceNow applications to meet various business use cases across HUD.
• Implement required ServiceNow Products and relevant third-party ServiceNow native applications (to include, but not limited to: Nuvolo, Proven Optics, and potentially other applications), and create applications.
• Collaborate with external system teams and support integration-related changes to ensure interoperability between ServiceNow and connected enterprise systems.
• Own and develop project documentation, including release documentation.
• Collaborate effectively within Agile/Scrum delivery teams, leading/contributing to backlog refinement, sprint planning, and continuous improvement efforts.
• Analyze data to identify trends, insights, and opportunities for process improvements.
• Use an agile software development methodology to deliver the ServiceNow applications based on the prioritized backlogs.

Requirements

• BA/S in relevant field or equivalent professional experience.
• Three to five (3+) years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, or SaaS.
• ServiceNow Certified Application Developer (CAD) certification is preferred.
• ServiceNow Certified System Administrator (CSA) certification is required.

Qualifications

• Must be able to lift up to 25 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend, and squat periodically.

Skills

• Experience with ServiceNow scripting (Business Rules, Script Includes, Client Scripts).
• Experience with Flow Designer and IntegrationHub.
• Familiarity with ServiceNow data model and CMDB concepts.
• Familiarity with conducting internal code reviews.
• Familiarity with conducting customer demonstrations on the ServiceNow platform.
• Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status.

Benefits

This role is fully remote.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time, flexible hours to accommodate remote work.

Security Clearance Requirements

Must be able to obtain a security clearance at the Public Trust level. US Citizenship is a requirement for admission to this location.