ServiceNow Developer

Responsibilities

• Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and various scoped applications integrations utilizing best-practice coding standards.
• Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
• Create workflows, business rules, UI policies, and sophisticated automation utilizing Flow Designer and Integration Hub.
• Perform code reviews, define enterprise development standards, and enforce security best practices.
• Troubleshoot and resolve platform issues while maintaining system reliability and performance.
• Execute ServiceNow platform upgrades, patching, and the deployment of new modules.
• Create technical documentation and provide training and guidance to organizational stakeholders.
• Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks and support the software accreditation process.

Requirements

• 5+ years of progressively responsible experience specializing in ServiceNow development.
• Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications.
• Experience in JavaScript, Glide APIs, and ServiceNow Studio, with significant experience across ITSM, ITOM, CMDB, Flow Designer, and Integration Hub.
• Established track record navigating Agile/Scrum methodologies.
• Proven ability supporting the Risk Management Framework (RMF) and federal software accreditation processes.

Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
• ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM).
• Motivated self-starter with exceptional interpersonal skills and the ability to lead remote teams.
• Prior experience supporting federal agencies or defense programs.

Benefits

• Hybrid position with 4 days onsite and 1 day remote.
• US citizenship with the ability to obtain a Secret Clearance.
• Physical requirements include frequent communication with co-workers, management, and customers, which may involve delivering presentations.

Pay

Commensurate with experience.

Schedule

Hybrid position with 4 days onsite and 1 day remote.

Benefits

• Health insurance.
• Retirement plan.
• Flexible work schedule.