ServiceNow Developer
About the role
The Leidos Security and Engineering Programs (SEP) is seeking a ServiceNow Developer for the Center for Information Systems Security (CISS) program. This position requires the ability to work flexible hours in Chantilly, VA with as-needed travel to Washington DC or Alexandria, VA (under 25%). Work Schedule Is As Follows Monday thru Friday: 6AM-2:30PM.
Primary Responsibilities
- Maintain, support, and troubleshoot an on-prem production ServiceNow instance.
- Work with customers and end users to develop solutions for requested enhancements in development and sandbox environments before migrating to production.
- Aid with instance upgrades, including changes to licensing based off requirements and growth.
- Collaborate with team lead to create roadmap with timelines for project management and reporting purposes.
Basic Qualifications
- BS degree and 4 – 8 years of prior relevant experience or Masters with 4+ years of prior relevant experience.
- A High School diploma with an additional 2 years’ relevant experience may be considered in lieu of a degree.
- An interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
Technical Requirements
- Relational databases: Clear understanding of ServiceNow data schemas, table relationships, and dot-walking.
- Web development basics: Foundational knowledge of HTML, CSS, and XML.
- Scripting & logic: Write and debug clean JavaScript for Client Scripts, Business Rules, and Script Includes.
- ServiceNow Platform Knowledge: Platform configuration: Modify tables, forms, lists, UI Polices/Actions, and Access Control Lists (ACLs).
- Process automation: Build and maintain cross-module workflows using Flow Designer and Workflow Editor.
- System administration: Experience with User administration, Groups, and Roles.
- Reporting: Create and share standard dashboards and platform reports.
- Instance hygiene: Understand how to capture changes using Update Sets.
- Generalist development: Support, configure, and customize features across multiple modules including ITSM and custom applications.
Soft Skills & Delivery
- Adaptability: Willingness to pivot quickly between different platform modules and diverse business requests.
- Requirements translation: Ability to turn basic business requests into functional platform configurations.
- Problem solving: Troubleshoot basic platform errors and user issues.
- Communication: Ability to gather requirements from non-technical stakeholders.
Course Completion
- ServiceNow Fundamentals course.
Preferred Qualifications
- ITIL v3 Foundations Certification.
- ServiceNow API experience, such as REST and SOAP.
- Experience with ServiceNow on-prem.
Pay Range
$87,100.00 - $157,450.00
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work).
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.