ServiceNow Developer

About the role

CGS is seeking a ServiceNow Developer to support a wide-ranging technical support initiative for a large Federal agency. The position requires a combination of technical skills and collaboration with other developers and business analysts.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Qualifications

• A Bachelor’s degree in a related field
• 3-7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Preferred Qualifications

• Hands-on experience with the ServiceNow HR Service Delivery application
• Familiarity with Human Resources business processes
• Experience with business analysis or requirements gathering

Pay

$112,597.33 - $144,768 annually

Schedule

Full-time