Jobs · Engineering · North Carolina

ServiceNow CMDB Developer

TEKsystems · Raleigh, NC · 5 days ago
On-siteEngineering$70k–$100k/yrFull-time

About the role

The role focuses on improving data quality through CI remediation, CMDB health analysis, ServiceNow Discovery optimization, and IRE governance. The ideal candidate will have hands-on experience managing Configuration Items, troubleshooting CMDB data issues, eliminating duplicate and stale records, and ensuring compliance with Common Service Data Model (CSDM) standards.

Responsibilities

  • Manage Configuration Items, troubleshoot CMDB data issues, eliminate duplicate and stale records, and ensure compliance with CSDM standards.
  • Collaborate with infrastructure, cloud, virtualization, and ServiceNow platform teams to validate integrations, improve Discovery performance, maintain CI relationships and ownership data, and drive initiatives that enable reliable change management, incident management, service mapping, and other ITSM/ITOM processes.
  • Analyze CMDB data quality issues, enforce CSDM standards, validate source-system data (VMware, AWS, Azure), and collaborate across teams to improve CMDB accuracy and service modeling.

Requirements

  • Strong analytical skills, ServiceNow administration experience, and a passion for data integrity are essential.
  • Additional Skills & Qualifications:
    • ServiceNow CMDB, Discovery, and IRE experience
    • Strong understanding of CSDM, CI relationships, and CMDB governance
    • Experience with CMDB health analysis, data cleanup, and remediation efforts
    • Knowledge of VMware, AWS, and Azure discovery and asset management
    • Familiarity with ITIL-based Incident, Change, and Configuration Management processes
    • Strong troubleshooting, analytical, and data validation skills
    • Experience supporting enterprise ITSM/ITOM environments
    • Ability to collaborate effectively with infrastructure, cloud, and application teams
    • ServiceNow CSA and/or ITIL Foundation certification preferred

Qualifications

  • 2-5 years of hands-on ServiceNow administration or CMDB experience
  • Nice to Have: Service Mapping, Event Management, SCCM/Tanium, and basic ServiceNow scripting experience

Skills

  • ServiceNow CMDB, Discovery, and IRE experience
  • Strong understanding of CSDM, CI relationships, and CMDB governance
  • Experience with CMDB health analysis, data cleanup, and remediation efforts
  • Knowledge of VMware, AWS, and Azure discovery and asset management
  • Familiarity with ITIL-based Incident, Change, and Configuration Management processes
  • Strong troubleshooting, analytical, and data validation skills
  • Experience supporting enterprise ITSM/ITOM environments

Benefits

Martin Marietta offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, pension plan, paid holidays and vacation, disability coverage, life insurance, wellness programs, tuition assistance, and employee assistance resources. As a long-established Fortune 500 company, they are known for providing strong financial stability, competitive benefits, and opportunities for long-term career growth and development.

Pay and Benefits

The pay range for this position is $70,000.00 - $100,000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully onsite position in Raleigh, NC.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

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