ServiceNow Associate Delivery Director

For our client, we are seeking a ServiceNow Associate Delivery Director to join the team of a leader in the Business Services space. This role will lead delivery for ServiceNow engagements while helping expand the practice through strategic business development and market-facing support. The ideal candidate will bring deep platform expertise, strong client relationship skills, and the ability to guide successful implementations across complex environments. In addition to overseeing execution, this leader will help shape growth strategy, mentor team members, and contribute to thought leadership that strengthens the organization’s market presence. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $149,000 – $248,000 annually Responsibilities Lead successful ServiceNow implementation and support engagements Drive business development initiatives within State and Local Government sectors Support sales strategy development for practice growth Coordinate recruiting efforts to build a high-performing team Ensure quality delivery execution of ServiceNow platform engagements Mentor junior team members on best practices in ServiceNow and project management Develop marketing materials and thought leadership content Qualifications 7+ years of professional experience required 5+ years of experience with ServiceNow Applications, specifically in large client implementations U.S. citizenship is contractually required Deep understanding of the ServiceNow platform with expertise in multiple solution areas Active ServiceNow certifications or capability to achieve them upon hire Outstanding business development and relationship management skills Bachelor's degree required Benefits Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Eligibility for discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Insurance Health Savings Account & Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown program Tuition Reimbursement and Learning Opportunities Employee Referral Program and Community Outreach Emergency Back-Up Childcare Program Mobility Stipend Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.