ServiceNow Application Developer

Location: Plano, TX / McLean, VA (local candidates only, no relocation).

About the role

Senior Developer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the configuration and integration of "out-of-the-box" ServiceNow solutions, tailoring them to meet unique business needs.

Responsibilities

• Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.
• Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.
• Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, and Events.
• Configure Users, Roles, Groups, and ACLs.
• Create, manage, and deploy Update Sets.
• Experience with data imports into GRC application tables.
• Build system integrations using Integration Hub and REST API.
• Execute functional component testing on GRC workflows.
• Create technical solution documentation.
• Participate in agile sprints and scrum ceremonies as a member of the product team.
• Provide ongoing production and end-user support.
• Participate in deployment planning, ensuring adherence to software compliance standards.

Requirements

• 5+ years of experience as a ServiceNow Application Developer in designing and implementing complex ServiceNow solutions to meet business requirements.
• Certified ServiceNow Application Developer for 3+ years.
• 4+ years of experience with JavaScript and related technologies, including AJAX, XML, JSON, HTML, and CSS.
• Strong proficiency in Glide Record queries and scripting.

Qualifications

• Certified Implementation Specialist Risk and Compliance (GRC).
• Experience building integrations with ServiceNow Integration Hub.
• Experience building integrations using REST API.
• 4+ years of experience in Agile practices, building software in an enterprise environment.
• Excellent communication skills for collaboration with technical teams and stakeholders.
• Ability to translate business requirements into technical solutions.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to manage multiple priorities and meet deadlines.