ServiceNow Application Developer
CalPERS · Sacramento, CA · 1 mo ago
EngineeringFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. Remove boilerplate like EEO, etc. Need to preserve all substantive info.
Let's parse the posting.
Key sections:
- Working Title: ServiceNow Application Developer
- Classification: INFORMATION TECHNOLOGY ASSOCIATE with salary ranges A-D etc. Also note "New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable."
- # of Positions: 1
- Work Location: Sacramento County
- Telework: Hybrid
- Job Type: Permanent, Full Time
- Department Information: description of CalPERS.
- Job Description And Duties: includes anticipated interview dates, description of role, responsibilities.
- Telework Information: hybrid schedule up to two days remote, three days onsite.
- Sponsorship: not eligible for visa sponsorship.
- Effective July 1, 2025 PLP 2025: 3% reduction in pay for 5 hours leave credits monthly. Salary range does not reflect reduction.
- Special Requirements: Statement of Qualifications instructions.
- Minimum Qualifications: reference to classification spec.
- Application Instructions etc: but we need to remove application instructions? The instruction says: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop application instructions sections (like "How To Apply", "Completed applications...").
We need to keep substantive info: role description, duties, responsibilities, qualifications (maybe from Minimum Qualifications? but they refer to classification spec not given; we may not have specifics). We have Special Requirements (SOQ) details: need to include that as Requirements? Probably as Requirements section.
We have Pay: salary ranges given. So we should include Pay section with those ranges.
Schedule: hybrid telework info.
Benefits: mention competitive benefit packages, compensation, opportunities for advancement. Also mention PLP? That's more about pay reduction. Benefits: "competitive benefit packages". Could include that.
We need to avoid filler like "commensurate with experience". Not present.
We need to output sections only if real content.
Let's decide sections:
- About the role: could include department info and role overview.
- Responsibilities: from Job Description And Duties.
- Requirements: could include Special Requirements (SOQ) and Minimum Qualifications reference? Might be thin. But we have Special Requirements details: need to provide SOQ instructions. That's more like application requirement. Could treat as Requirements.
- Qualifications: maybe Minimum Qualifications (though not detailed). Could skip if no specifics.
- Skills: maybe from responsibilities: ServiceNow platform, workflow automation, application development, etc.
- Benefits: mention competitive benefit packages, opportunities for advancement, location near desirable destinations.
- Pay: salary ranges.
- Schedule: hybrid telework.
We must not repeat job title as heading.
We must not put Job ID/requisition numbers as headings.
We must preserve all substantive info; do not invent or summarize away detail.
We need to be careful not to drop any substantive info.
Let's extract substantive info:
From Department Information paragraph:
"The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity."
That's substantive.
From Job Description And Duties:
- Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of October 12, 2026. We look forward to meeting with you!
- Then a series of questions: "Do you enjoy solving complex technical challenges..." etc.
- Then: "The ServiceNow Development Services (SNDS) team is seeking an Information Technology Associate to help support and enhance CalPERS' enterprise ServiceNow platform. In this role, you will work with business and technical teams to design, develop, configure, and support solutions that streamline business processes, improve service delivery, and drive operational efficiency across the organization. As a member of the SNDS team, you will contribute to application development, workflow automation, system administration, troubleshooting, and platform enhancements while supporting critical services used by employees throughout CalPERS. You will have the opportunity to work on innovative projects, collaborate with stakeholders across the enterprise, and help shape the future of digital service delivery at CalPERS."
That's responsibilities.
Telework Information: "This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week."
Sponsorship: "This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes."
PLP 2025: "Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay."
Special Requirements: Statement of Qualifications instructions: need to provide SOQ typed, titled, each response list relevant experience, education, training, duties performed, not exceed two pages. Questions: describe knowledge/experience with ServiceNow platform; discuss applications/modules/capabilities worked with; if no professional experience, describe preparation; describe a time learning new technology; describe experience with programming, scripting, application development, databases, or ServiceNow configuration; if development experience, explain what personally developed or configured.
Minimum Qualifications: reference to classification spec; need to include transcripts etc. Not detailed.
Application Instructions etc to be removed.
We need to keep all substantive info, but we can combine some.
We must not include boilerplate like EEO, etc.
We must not include duplicated lines.
We need to output HTML fragment only.
Let's craft sections:
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. Remove boilerplate like EEO, etc. Need to preserve all substantive info.
Let's parse the posting.
Key sections:
- Working Title: ServiceNow Application Developer
- Classification: INFORMATION TECHNOLOGY ASSOCIATE with salary ranges A-D etc. Also note "New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable."
- # of Positions: 1
- Work Location: Sacramento County
- Telework: Hybrid
- Job Type: Permanent, Full Time
- Department Information: description of CalPERS.
- Job Description And Duties: includes anticipated interview dates, description of role, responsibilities.
- Telework Information: hybrid schedule up to two days remote, three days onsite.
- Sponsorship: not eligible for visa sponsorship.
- Effective July 1, 2025 PLP 2025: 3% reduction in pay for 5 hours leave credits monthly. Salary range does not reflect reduction.
- Special Requirements: Statement of Qualifications instructions.
- Minimum Qualifications: reference to classification spec.
- Application Instructions etc: but we need to remove application instructions? The instruction says: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop application instructions sections (like "How To Apply", "Completed applications...").
We need to keep substantive info: role description, duties, responsibilities, qualifications (maybe from Minimum Qualifications? but they refer to classification spec not given; we may not have specifics). We have Special Requirements (SOQ) details: need to include that as Requirements? Probably as Requirements section.
We have Pay: salary ranges given. So we should include Pay section with those ranges.
Schedule: hybrid telework info.
Benefits: mention competitive benefit packages, compensation, opportunities for advancement. Also mention PLP? That's more about pay reduction. Benefits: "competitive benefit packages". Could include that.
We need to avoid filler like "commensurate with experience". Not present.
We need to output sections only if real content.
Let's decide sections:
- About the role: could include department info and role overview.
- Responsibilities: from Job Description And Duties.
- Requirements: could include Special Requirements (SOQ) and Minimum Qualifications reference? Might be thin. But we have Special Requirements details: need to provide SOQ instructions. That's more like application requirement. Could treat as Requirements.
- Qualifications: maybe Minimum Qualifications (though not detailed). Could skip if no specifics.
- Skills: maybe from responsibilities: ServiceNow platform, workflow automation, application development, etc.
- Benefits: mention competitive benefit packages, opportunities for advancement, location near desirable destinations.
- Pay: salary ranges.
- Schedule: hybrid telework.
We must not repeat job title as heading.
We must not put Job ID/requisition numbers as headings.
We must preserve all substantive info; do not invent or summarize away detail.
We need to be careful not to drop any substantive info.
Let's extract substantive info:
From Department Information paragraph:
"The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity."
That's substantive.
From Job Description And Duties:
- Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of October 12, 2026. We look forward to meeting with you!
- Then a series of questions: "Do you enjoy solving complex technical challenges..." etc.
- Then: "The ServiceNow Development Services (SNDS) team is seeking an Information Technology Associate to help support and enhance CalPERS' enterprise ServiceNow platform. In this role, you will work with business and technical teams to design, develop, configure, and support solutions that streamline business processes, improve service delivery, and drive operational efficiency across the organization. As a member of the SNDS team, you will contribute to application development, workflow automation, system administration, troubleshooting, and platform enhancements while supporting critical services used by employees throughout CalPERS. You will have the opportunity to work on innovative projects, collaborate with stakeholders across the enterprise, and help shape the future of digital service delivery at CalPERS."
That's responsibilities.
Telework Information: "This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week."
Sponsorship: "This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes."
PLP 2025: "Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay."
Special Requirements: Statement of Qualifications instructions: need to provide SOQ typed, titled, each response list relevant experience, education, training, duties performed, not exceed two pages. Questions: describe knowledge/experience with ServiceNow platform; discuss applications/modules/capabilities worked with; if no professional experience, describe preparation; describe a time learning new technology; describe experience with programming, scripting, application development, databases, or ServiceNow configuration; if development experience, explain what personally developed or configured.
Minimum Qualifications: reference to classification spec; need to include transcripts etc. Not detailed.
Application Instructions etc to be removed.
We need to keep all substantive info, but we can combine some.
We must not include boilerplate like EEO, etc.
We must not include duplicated lines.
We need to output HTML fragment only.
Let's craft sections:
About the role
... department info ...
Responsibilities
- ... list items ...
Requirements
Maybe include Special Requirements (SOQ) details and Minimum Qualifications reference. We could list: - Submit a Statement of Qualifications (SOQ) typed, titled “Statement of Qualifications”, each response must list all relevant experience, education, and training, including duties performed, not exceed two pages. - SOQ must address: knowledge/experience with ServiceNow platform; discuss ServiceNow applications/modules/capabilities worked with; if no professional experience, describe preparation; describe a time learning new technology; describe experience with programming, scripting, application development, databases, or ServiceNow configuration; if development experience, explain what personally developed or configured. - Meet Minimum Qualifications for the Information Technology Associate classification (see Classification Specification); provide transcripts if using education to meet MQs; foreign degree evaluation if needed. That seems reasonable.Skills
We could list skills implied: ServiceNow platform, application development, workflow automation, system administration, troubleshooting, platform enhancements, programming, scripting, databases, collaboration, stakeholder engagement. But we must not invent details not present. However these are derived from responsibilities. It's okay to list them as skills.Benefits
Competitive benefit packages, compensation, opportunities for advancement, location near Napa Valley, San Francisco, Lake Tahoe, other desirable destinations, destination employer with international reputation for leadership and innovation, commitment to people, diverse and inclusive workforce. Also mention PLP? That's about pay reduction, not benefit. We'll include those.Pay
Salary ranges: A: $4,935.00 - $6,614.00; B: $5,424.00 - $7,270.00; C: $5,930.00 - $7,947.00; D: $6,521.00 - $8,740.00. Note: New to State candidates hired at minimum salary of classification or minimum of alternate range when applicable. Also note PLP 2025 reduces pay by 3% for 5 hours leave credits monthly; salary ranges do not reflect this reduction. We need to preserve that detail.Schedule
Hybrid work schedule: up to two days remote work and three days or more onsite per week. Also note job type: Permanent, Full Time. We could include that. We must not include application instructions. Now ensure we don't repeat job title as heading. We must not include any headings for minor metadata like Job Code, Position #, etc. Those can be folded into a short p or dropped. We could include them in About the role paragraph maybe. But the instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." So we can include them in a paragraph. Let's include a short paragraph with Job Code #: JC-532637, Position #(s): 275-811-1401-036, Working Title: ServiceNow Application Developer, Classification: INFORMATION TECHNOLOGY ASSOCIATE, # of Positions: 1, Work Location: Sacramento County, Job Type: Permanent, Full Time. We'll put that in a
maybe before sections. Now construct HTML. We need to ensure we only output the fragment, no extra text. Let's draft:
Job Code #: JC-532637; Position #(s): 275-811-1401-036; Working Title: ServiceNow Application Developer; Classification: INFORMATION TECHNOLOGY ASSOCIATE; # of Positions: 1; Work Location: Sacramento County; Job Type: Permanent, Full Time.
About the role
The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, CalPERS is a destination employer with an international reputation for leadership and innovation, committed to people – the people we serve, our team members, and the larger community. Located near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, Cal