ServiceNow Administrator/ Developer - SA2 with Security Clearance
Cornerstone Defense · Annapolis, MD · 1 mo ago
EngineeringFull-time
Job Responsibilities
- Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
- Create custom workflows
- Build service requests to meet business and technical requirements.
- Develop views and reports as needed.
- Implement integrations and process automation using ServiceNow Orchestration.
- Perform system, integration, and Section 508 compliance testing.
- Monitor application health, usage, and compliance.
- Assess current ServiceNow usage and recommend enhancements to improve efficiency.
- Develop scripts to automate routine tasks.
- Train and mentor junior team members.
Required Skills
- Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
- Linux/UNIX system troubleshooting experience.
- Development experience with JavaScript or other high-level programming languages.
- Familiarity with web-based user interfaces (HTML, XML, CSS).
- Experience creating and maintaining technical documentation.
- Demonstrated ability to mentor junior team members.
- Excellent communication and interpersonal skills.
Desired Skills
- Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
- Java development experience.
- Experience reviewing processes and implementing efficiencies.
- ServiceNow certifications are a plus (e.g., Administrator, Developer).