Service Titan Integrator

Compensation

$100k-$120k annually

Location

Scottsdale, AZ

About the role

The Service Titan Integrator at Cardone Ventures is responsible for owning the end to end implementation and optimization of ServiceTitan across the 10X Home Services vertical and its partner businesses. This individual serves as the primary subject matter expert for all ServiceTitan products, workflows, and configurations, working directly with business owners to ensure seamless onboarding, consistent data integrity, and operational efficiency across every integrated company.

Responsibilities

• Own the end to end ServiceTitan implementation process for each new partner business, from initial configuration through go live, ensuring a consistent and efficient onboarding experience.
• Create comprehensive workflow documentation for all ServiceTitan pro products and train business owners and their teams on proper workflows and system usage.
• Develop and maintain implementation guides for each ServiceTitan pro product, providing hands-on assistance to ensure proper setup and adoption.
• Continuously optimize the baseline implementation process with a target of two weeks from kickoff to go live, identifying and eliminating recurring bottlenecks.
• Build and maintain custom reporting dashboards that surface consistent, accurate performance data across all vertical partner businesses.
• Serve as the ongoing ServiceTitan support resource for vertical partners, providing timely updates, troubleshooting assistance, and product guidance post integration.
• Partner with internal leadership to assess integration health across the portfolio and identify opportunities to improve standardization, adoption, and data integrity.

Requirements

• ServiceTitan Certified User at Navigator level minimum. Commander level certification strongly preferred.
• Minimum of 2 years of hands on ServiceTitan implementation or administration experience, ideally across multiple businesses or verticals.
• Demonstrated experience building pricebooks, workflow documentation, and training materials within the ServiceTitan platform.
• Experience supporting or leading business transitions including pricebook revamps, accounting methodology changes, or full system migrations is a strong plus.
• Background in home services operations, field service management, or CRM administration preferred.

Qualifications

Deep, hands-on expertise in ServiceTitan configuration, implementation, and administration across core and pro products including pricebooks, workflows, reporting, and integrations.

Strong ability to translate technical system configurations into clear, actionable documentation and training that business owners without technical backgrounds can follow and apply.

Proven project management skills with the ability to manage multiple concurrent business integrations, prioritize effectively, and hit timeline targets without sacrificing quality.

Exceptional communication and relationship skills, with the ability to build trust quickly with business owners who may be skeptical, stressed, or unfamiliar with CRM systems.

High attention to data integrity and process consistency, with a track record of building systems and documentation that hold up across multiple businesses and operator types.

Comfortable working in a fast paced, high growth environment where processes are evolving and the ability to build from scratch is as important as maintaining what exists.

Experience with accounting workflows in ServiceTitan, including the ability to support transitions from cash to accrual accounting as part of the integration process.

Self directed and resourceful: able to identify gaps in an existing implementation, propose solutions, and drive resolution with minimal supervision.

Skills

Deep, hands-on expertise in ServiceTitan configuration, implementation, and administration.

Strong ability to translate technical system configurations into clear, actionable documentation and training.

Proven project management skills.

Exceptional communication and relationship skills.

High attention to data integrity and process consistency.

Comfortable working in a fast paced, high growth environment.

Experience with accounting workflows in ServiceTitan.

Benefits

Full-time Employees Receive Medical, dental, and vision (employee + dependents)

401(k) with up to 3% company match

Parental leave: 8 weeks fully paid (primary caregiver) / 4 weeks fully paid (secondary) + 1 month remote for both

Vacation and sick time that increases with tenure

Gym membership, 100% paid

Meal prep service discounts

Pet insurance through SPOT

Employee Assistance Program through Guardian

Professional development reimbursements for outside courses and certifications

10X Mentorship Program

$250K+ in internal education resources across Sales, Operations, Finance, People, and Marketing

Uncapped commission eligibility for all team members

Pay

$100k-$120k annually

Schedule

Primarily a desk based role with extended periods of computer work. Onsite at the Cardone Ventures office with occasional travel to partner business locations for on the ground implementation support as needed.

Commitment to Diversity

Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.