Service Technician Trainee

About the role

As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success.

Starting Training Pay: $20.00 / Hourly | Post Training Pay: 40% Commission with Potential Earnings: $60,000–$100,000+ per year

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact directly with customers to provide service, product recommendations, and general guidance
• Maintain high standards of customer service, professionalism, and ethical conduct
• Comply with all company safety procedures, including safe work practices and driving habits
• Partner with Service Managers to ensure company guidelines, policies, and procedures are met or exceeded
• Install, troubleshoot, and repair gas and electrical pool heaters
• Diagnose and repair motors, filters, timers, pool cleaners, blowers, lighting, automated pool systems, chlorinators, and backwash valves
• Perform PVC, copper, and galvanized plumbing repairs and installations
• Troubleshoot suction, priming, and high-/low-pressure system issues

Requirements

• Valid driver’s license with a clean motor vehicle record (MVR)
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic knowledge of using a multimeter and making electrical connections

Benefits

• Competitive compensation
• Extensive paid training
• Comprehensive and flexible suite of benefits package
• 401K with company match
• Team member discounts
• Rewards for top performers
• Career advancement opportunities