Service Technician Trainee $20 - $25/hr

About the role

This position changes out, starts up, maintains (preventative maintenance) and/or repairs, drain cleaning/other plumbing related systems and dewatering jobs/projects ensuring timely and quality service to Snowbridge standards and customer specifications.

Responsibilities

• Models safety compliance with all applicable safety rules and regulations, ensuring a safe work environment.
• Models efficient time management; mentors less experienced field staff in technical expertise.
• Works collaboratively and respectfully with all Snowbridge staff.
• Reviews Service Titan job board at 7:30 a.m. daily and prepares for day’s first assignment or follows Field Superintendent’s direction for earlier / later start.
• Manages field work for maximum productivity (zero returns for missed or incorrect service items, etc.), immediately resolving unusual project issues, relaying information to Field Superintendent as appropriate.
• Uses Company vehicles, equipment, tools and work space responsibly, including keeping vehicles, equipment, tools and shop bays neat and clean, and returning tools and equipment to their designated storage areas.
• Advises Fleet Manager / Technician of vehicle / equipment maintenance and/or repair needs per protocol.
• Purchases fuel, materials, parts, supplies and small tools as needed to complete jobs/projects.
• Follows up with customers to confirm satisfaction on all jobs/projects.
• Records all job functions accurately and timely in Service Titan, Paycor and on required hard copy forms.
• Adheres to Snowbridge Employee Handbook Guidelines and Policies.

Competencies

• Technical Expertise
• Fostering Team Work
• Empowering Others
• Forward Thinking
• Initiative
• Results Orientation

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

Functions in an office/shop/field environment. The office and shop are controlled climates. Field work is outdoors under potentially hazardous conditions including challenging terrain and inclement weather at elevated altitude. The position may be exposed to chemical fumes/residue, equipment with moving parts, routinely uses standard office equipment such as computers, tablets, smart phones, landline phones, photocopiers, scanners, fax machines, etc.

Physical Demands

• This position is regularly required to stand, walk, sit, crouch, bend, reach for and carry objects, with a full range of body movements including the use of hands to finger, handle and feel objects such as tools and use computer keyboard and iPad.
• Must be agile with good balance, no fear of or issues with working at heights, and be able to lift and carry 75 lbs. including handling parts.
• Must have command of all five senses: hearing, touch, smell, taste and sight, including close vision, depth perception, and the ability to adjust focus and distinguish between subtle variations in color.

Position Type and Expected Hours of Work

Standard hours for this position are 7:30 a.m. – 5:00 p.m., with overtime hours as need and an on-call rotation.

Travel

Occasional travel may be expected for this position beyond routine/daily job/project on-sites, parts/tools pick up, etc.

Required Education and Experience and Licensing

• High School Diploma or equivalent

Work Authorization / Security Clearance (if applicable)

• Eligible to work in the United States including clearance to work on Federal Contracts

Benefits

• Earn PTO starting Day 1!!!
• Employees are eligible for Medical, Dental, Vision and Supplemental Insurance (MetLife) on the 1st of the month following 60 days of employment.
• Snowbridge pays for 50% of employee premiums on Medical, Dental and Vision.
• Employer funded HSA available
• Simple IRA with 3% Matching - Eligible after 6 months of employment.
• Employee Assistance Programs
• Pet Insurance
• Discounts at local retailers
• Annual Raises
• Quarterly Bonuses
• Field Gear Reimbursement
• Wellness Reimbursement (SKI PASS!!!)