Service Technician - The Townhomes at Newtown Crossing

About the role

Service Technicians are a crucial part of the property’s facilities maintenance team, reporting to the Service Manager or Senior Service Manager. This role involves performing maintenance tasks, executing work orders, and supporting preventative maintenance efforts to ensure the property is well-maintained for residents. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. There are opportunities to gain new certifications and grow in your facilities maintenance career through on-the-job training and supporting nearby properties.

Responsibilities

• Perform work orders in a timely manner, ensuring quality and efficiency.
• Close out work orders in the system, including using system tools for tracking.
• Assist in property turn process and coordinate with vendors for efficient execution.
• Execute preventative maintenance tasks as assigned to maintain property operations.
• Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.
• Safely operate, maintain, and repair all facility equipment, adhering to safety protocols and best practices.
• Assist vendors by escorting them on-site and facilitating their work as needed.
• Maintain clean and orderly shop, storage, and back-of-house environment, ensuring all tools and supplies are organized.
• Assist with coordinating vendor services such as snow removal and landscaping.
• Support curb appeal, trash collection, and cleaning as assigned.
• Other duties as assigned by supervisor.
• Serve as an American Campus representative and liaison in all interactions.

Requirements

• Experience in residential facilities maintenance, including apartment maintenance or related field.
• Ability to support a variety of maintenance tasks, including work orders and preventative maintenance.
• Strong attention to detail and commitment to safety and cleanliness.
• Comfortable working independently while following established processes and safety standards.
• Willingness to develop skills and grow within facilities maintenance operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Subject to an after-hours on-call rotation.
• Must be available to respond to and prepare for inclement weather situations, as applicable.
• Operates in a professional environment with moderate noise levels.

Physical Demands

• Regularly required to talk, hear, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to sit, climb or balance, stoop, kneel, or crouch.
• Must be able to lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Dental and vision insurance
• 401(k) with employer matching
• Medical and dependent care Flexible Spending Accounts (FSA)
• Life insurance
• Sick leave
• Paid time off
• Paid pregnancy and childbirth leave
• Paid paternity leave
• Health insurance
• Health Savings Account (HSA) with employer matching
• Short-term and long-term disability

Perks

• Preferred membership pricing at local and national companies
• CoreGiving volunteer days
• Referral program
• Charity matching program