Service Technician - The Marek North

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. The company has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Founded in 1993, Greystar is committed to providing world-class service in the rental residential real estate business.

About the Role

This position performs technical and mechanical work ensuring the physical aspects of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

• Completes assigned work orders from resident service requests and performs preventative maintenance by diagnosing defects, making repairs, and adhering to established policies, procedures, safety standards, and code requirements.
• Manages the “make-ready” process for vacant apartment homes, including pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and obtaining maintenance materials, tools, and equipment, tracking inventory, and notifying supervisors of re-ordering needs.
• Completes accurate and timely documentation and paperwork for service requests.
• Maintains grounds, common areas, and amenities by picking up trash, pressure-washing, general cleaning, and painting as needed.
• Supports cost-cutting initiatives by repairing rather than replacing parts, minimizing waste, and using tools and equipment correctly.
• Complies with Greystar’s safety and risk-management policies, including attending safety meetings, completing OSHA training, and reporting accidents or incidents.
• May inspect work performed by contractors, vendors, and service providers to ensure quality and adherence to specifications.
• Assists in conducting routine and periodic property inspections to identify safety concerns, maintenance needs, and communicate findings to management.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods, and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must work indoors and outdoors in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• May require occasional travel to assist other properties, attend training, or business meetings.
• Must be available for a flexible work schedule, including evenings, weekends, holidays, and on-call duties.

Requirements

• EPA certifications Type I and II or Universal for refrigerant recycling (for Certified Service Technicians).
• All certifications required by State and Local jurisdictions (for all Service Technicians).
• Valid driver’s license to operate a golf cart on property, if applicable.

Pay

The hourly range for this position is $25.00 - $27.00. Additional compensation may include weekly, monthly, or quarterly bonus programs based on individual and company performance.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits with low (or free basic) employee-only medical costs; discounted rates after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits offered for full-time employees. Compensation and benefits for Union and Prevailing Wage roles may vary due to Collective Bargaining Agreements or local governing authority.