Service Technician - Pool & Spa Equipment

Key Responsibilities

• Diagnose and repair pool and spa equipment, including pumps, filters, heaters, and lighting
• Identify leaks, electrical malfunctions, or plumbing issues and perform necessary repairs
• Provide exceptional customer service during site visits, explaining findings and solutions clearly
• Maintain accurate records of work completed, parts used, and next steps
• Conduct regular service visits to ensure pool/spa systems are operational and safe
• Collaborate with warehouse and service coordinators to ensure proper scheduling and inventory
• Uphold safety protocols and company procedures at all times
• Load service vehicle with necessary tools, parts, and equipment for daily assignments
• Use mobile apps or software to log service calls and updates
• Maintain a clean and professional appearance and vehicle

Qualifications

• 1–3+ years of experience in pool/spa service, equipment repair, or related field
• Technical knowledge of pool systems (filtration, hydraulics, electrical, plumbing) strongly preferred
• Valid driver’s license with a clean driving record
• Strong troubleshooting and communication skills
• Able to work independently and efficiently
• Able to lift 75 lbs and work outdoors in various weather conditions
• Ability to work some weekends or overtime during peak season
• Bilingual a plus
• Willingness to work some weekends or overtime during peak season

Benefits

• 401(k) with employer matching
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and holidays
• Bi-weekly pay cycle
• Employee discount program
• Company-provided tools and vehicle for service work
• Ongoing training and development opportunities

Work Schedule

• Full-Time: Monday–Friday
• Occasional Saturdays or overtime during peak months

Work Location

Based in La Vergne, TN
Service area includes surrounding regions with local travel required

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.