Service Technician - Nashville TN

Essential Functions

• Install and/or Repair Dental Equipment:
• Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
• Follow checklists, ensuring all critical parts are examined.
• Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
• Customer Service:
• Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner.
• Builts and maintains customer relationships through follow-up and professionalism.

Required Qualifications

• High school diploma or equivalent
• Demonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similar
• Ability to thrive in a fast-paced environment
• Requires basic computer skills and ability to use smart phone/tablet technologies
• Inventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as needed
• Maintain a quality driving record in accordance with Patterson’s policies and represent Patterson Dental while driving a company vehicle

Preferred Qualifications

• Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desired
• Excellent organization and problem-solving skills
• Strong work ethic
• Knowledge of Microsoft Outlook, Excel and Teams is helpful
• Strong verbal and written communication skills
• Demonstrated sense of urgency while following Patterson’s business conduct and code of ethics and responsibilities
• Excellent customer service and interpersonal skills to be the face of Patterson at customer sites

Physical Demands

• Must be able to remain in a stationary or driving position up to 100% per day.
• Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.
• Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.
• Must be able to reach at shoulder level and reach at waist level up to 25% per day.
• Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.
• Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.
• Must be able to climb steps and/or ladders less than 5% per day.

Travel and On-call

• 100% travel to customer sites in a local geographic area
• Occasionally out of town for overnight and/or after-hours

New Opportunities

• CAD CAM Specialist - Dental
• Warehouse Associate
• National Sales Executive
• Ag Service Technician - Seasonal
• Retail Sales Rep

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Training and Development

• Training and development programs are available to help employees grow and advance within the company.

Diversity and Inclusion

• Patterson Companies is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

Community Giving

• We support various community initiatives and events to give back to the communities we serve.

Benefits

• Patterson offers competitive compensation packages, comprehensive benefits, and a supportive work environment.

Why Join Patterson?

• Patterson isn’t just a place to work, it’s a partner that cares about your success.

Getting Hired

• We’re excited that you’re interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position. Learn how to submit a job application, and the typical evaluation processes used at Patterson, click here.