Service Technician III - London Towne

General Services Corporation (GSC) has been providing multifamily housing since 1975. Our employees are core to the company’s success, and we embrace guiding principles of trust, honesty, integrity, and ethical conduct. Sensitivity and responsiveness to residents and employees are essential for growth and long-term success. Employees must commit to these principles and conduct all communications in line with the company’s Customer Service Program and Philosophy.

About the role

Completing service requests in a timely and proficient manner using excellent customer service skills. Repairing and/or installing all appliances as necessary. Ensuring compliance with all environmental and OSHA regulations and company policies. Completing and maintaining required paperwork.

Responsibilities

• Install appliances and HVAC items including but not limited to dishwashers, disposals, stoves, and refrigerators to maintain a safe, comfortable, and quality dwelling.
• Diagnose and repair failed electrical circuits in residential HVAC systems and household appliances.
• HVAC responsibilities: replacing compressors and condensers, repairing/replacing/cleaning fan motors, burners, and thermostats, leak detection and repair, control valve replacement, and A/C charging.
• Analyze and repair the refrigeration cycle using system pressures, superheat, sub-cooling, dry/wet bulb temperatures, and airflow effects to properly charge a refrigeration system.
• Repair plumbing systems including toilets, faucets, garbage disposals, hot water heaters, and gas ranges.
• Complete work orders using the ticket system ServUS Connect.
• Perform basic carpentry skills including glazing, caulking, minor carpentry, and screening.
• Review, understand, comply with, and fulfill training requirements for Operations/Maintenance (O&M) Plans and Respiratory Protection Programs.
• Perform preventative maintenance program inspections.
• Replace deadbolts, conventional locksets, electrical switches, outlets, and light fixtures.
• Maintain curb appeal using power blowers, pressure washers, and other tools as needed.
• Available for inclement weather maintenance before, during, and after events.
• Participate in on-call duties.
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• At least three years of HVAC repair experience, including troubleshooting and repairing small and large appliances.
• EPA 608 Certified Type I, Type II, or Universal (CFC certification) required.
• Must consent to work with regulated chemicals, materials, and substances.
• Valid driver’s license within the state of residency, acceptable driving record, and own transportation.
• Score at an acceptable level on the Maintenance Evaluation Test.
• Provide your own hand tools, including but not limited to: flashlight, level, drill bits, socket set, hammer, screwdriver/assorted, nut driver, wrenches (1/4-3/4), adjustable wrench, files, extension cord, hack saw, saw, pipe wrench, pliers/assorted, electric meter, basin wrench, seat/stem wrench, tin snips, set of gauges, A/C tools, and propane torch.
• In accordance with the Respiratory Protection Program, obtain medical clearance to wear a respirator (provided by the company), be clean-shaven, and consent to wear a respirator.

Skills

• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Positive interpersonal skills.

Physical Requirements

• Prolonged periods of standing and walking.
• Physically able to climb ladders, bend, and crawl into awkward spaces.
• Must be able to lift up to 100 pounds at a time.

Benefits

• Health, Dental, and Vision Coverage
• 401(k) Retirement Savings Plans
• 25% Employee Rental Discount at any GSC property
• Paid Holidays, Paid Sick, and Paid Vacation
• Health Savings Account with Match
• Maternity Leave
• Employee and Dependent Care Assistance Programs
• Short- and Long-Term Disability Insurance
• Life, Critical Illness, Accident, and Cancer Insurance Plans
• Pet Insurance
• Identity Theft Protection
• Legal Resources

Sign-on Bonus: $2,000 + additional bonus opportunities throughout the year.

Pay

$23.80–$27.70 per hour