SERVICE TECHNICIAN III

Essential Duties and Responsibilities

• Travel to homes and businesses daily as scheduled
• Preform evaluations & consultations with potential customers
• Determine customer’s needs and discuss all solutions
• Generate sales on every call
• Inspect current HVAC systems for efficiency and safety
• Perform preventative maintenance on HVAC systems
• Conduct performance tests with specialized tools
• Troubleshoot current HVAC system issues
• Repair damaged HVAC systems
• Renew maintenance contracts for current customers
• Sell maintenance contracts to new customers
• Maintain accurate inventory of all tolls and HVAC parts
• Obey company Code of Ethics and Team Rules

Minimum Qualifications

• A High School Diploma/GED or equivalent experience
• A valid Driver’s License
• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Responsible for CTUs
• Accountable for Tune Ups that focus on Service and Sales
• Assists in Corrections/Installs when necessary

Physical Demands and Work Environment

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75 pounds), ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day, as needed
• Employees may be exposed to noise, dust, and fumes, and they may work in cramped, awkward positions
• May work outdoors in all weather conditions and may be required to climb ladders or work on a roof