Service Technician III
About the Opportunity
Our client, Convergint Federal, is seeking an experienced Service Technician III to support a major electronic security program at Wright-Patterson Air Force Base (WPAFB) in Dayton, Ohio. This is a unique opportunity to become the dedicated on-site security systems expert supporting one of the nation's most important Air Force installations. You'll work independently, leverage your technical expertise, and play a key role in maintaining mission-critical security technologies across the installation.
This position supports a newly awarded federal security services program and offers a clear path to long-term employment with one of the industry's leading security integrators. If you're looking for a stable, technically focused role where your expertise is valued, this is an excellent opportunity to advance your career while supporting an important Air Force mission.
Why This Opportunity
- Support a newly awarded long-term federal program
- Work directly with Air Force customers
- Stable Monday-Friday schedule (8:00 AM - 4:00 PM)
- Minimal travel
- Opportunity to convert to a permanent Convergint employee
- Strong preference for hands-on technical expertise over corporate polish
- Backed by Convergint's local Dayton support team and national technical resources
What You'll Do
As the on-site Service Technician, you'll serve as the primary resource for maintaining and supporting electronic security systems across multiple facilities at WPAFB.
- Perform preventive maintenance on electronic security systems
- Troubleshoot hardware and software issues related to access control, video surveillance, and intrusion detection systems
- Conduct system inspections and maintenance activities
- Support Genetec security platforms and associated field devices
- Diagnose system faults and coordinate corrective actions
- Maintain service documentation and maintenance records
- Interface directly with Air Force stakeholders and facility personnel
- Support security system upgrades and improvements as required
- Serve as the primary embedded technician supporting approximately 14 buildings across the installation
Technologies You'll Support
Required Experience Areas:
- Genetec Security Center
- Genetec Access Control Systems
- Genetec Video Management Systems
- Intrusion Detection Systems (IDS)
- Electronic Security Systems (ESS)
Preferred Experience:
- Lenel
- Physical Security Systems
- CCTV Systems
- Federal or Military Facilities
- Access Control Administration
- Security System Maintenance and Troubleshooting
Required Qualifications
- U.S. Citizen
- High School Diploma or GED
- 5+ years of experience supporting electronic security systems
- Experience with access control, video surveillance, and/or intrusion detection systems
- Valid driver's license
- Ability to work independently with minimal supervision
- Ability to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment
Preferred Qualifications
- Genetec Access Control Certification
- Genetec Video Certification
- Prior federal, military, or government facility experience
- Active Secret Security Clearance
- Previous installation, service, or maintenance technician experience
Who Will Be Successful
This role is ideal for someone who:
- Enjoys working independently
- Takes ownership of technical issues
- Is self-motivated and dependable
- Has deep hands-on experience with physical security systems
- Can troubleshoot without constant supervision
- Wants to become the trusted technical resource for a critical federal customer
Schedule & Location
- Location: Wright-Patterson Air Force Base (Dayton, OH)
- Hours: Monday-Friday, 8:00 AM - 4:00 PM
- Travel: Minimal (primarily local support activities)
- Relocation: Not provided
Pay
Pay Rate: $34.05 - $45.67 per hour
Exceptional candidates with extensive Genetec and federal security experience may be considered above the standard range.