Service Technician III Aesthetic Medical Device (Bothell,WA)
Bausch Health Companies Inc. · Bothell, WA · 2 wk ago
On-siteInformation Technology$27–$37/hrFull-time
Responsibilities
- Complaint confirmation and failure analysis of systems and accessories returned for service
- Logistical and administrative support of external vendor system repair
- Repair of RF systems and associated accessories
- Repair of Laser systems and associated accessories
- Repair of IPL systems and associated accessories
- Run validated final test on repaired systems
- Accurately document all service activities and generate service reports
- Perform backup technical phone support as a backup to the customer support group
- Adhere to all Solta and GMP regulated procedures and processes
- Build/design test fixtures used to service and test systems
- Phone technical support for external and internal customers
- Service documentation
Qualifications
- High School Diploma required
- Minimum 2 year degree in electronics, engineering or equivalent experience
- Minimum 6 years of service or engineering experience preferably in a medical device, quality regulated environment
- Ability to read and troubleshoot basic electronic schematics and circuits
- Familiarity with mechanical drawings
- Ability to read and write effectively
- Ability to assemble tools or products with minimal documentation
- Able to work with limited supervision
- Ability to work with oscilloscopes, DVM, calipers and hand tools
- Ability to troubleshoot and investigate the root cause of problems
- Organized and dependable
- Demonstrated abilities and willingness to wear “multiple hats” and perform a wide range of tasks (from menial to analytical)
- Strong team player
- Experienced working in an ESD type environment
Skills
- Good verbal and written communication skills
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to read, analyze, interpret and assist in the creation and refinement of company procedures
- Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings
Benefits
- Comprehensive Medical (includes Prescription Drug), Dental, Vision
- Flexible Spending Accounts
- 401(k) with matching company contribution
- 3-weeks paid time off plus paid sick time
- Tuition reimbursement
- Parental leave
- Short- and long-term disability
- Life insurance
- Accidental death & dismemberment insurance
- 12 paid holidays (including floating holidays)
- Employee referral bonuses
- Employee discounts