Service Technician II/ PLC Technician

Responsibilities

• Solve errors on electrical and mechanical field as well as basic PLC level in automated handling systems
• Perform basic PLC and VFD diagnostics, adjust settings/parameters, and manage version control and backups
• Carry out electrical-mechanical and PLC-related inspections, corrective and preventive maintenance, and emergency maintenance, including researching and requesting spare parts and replacement or fixing of parts/assets
• Follow and execute troubleshooting and maintenance activities in accordance with diagrams, electrical drawings, O&M manuals, and manufacturer’s specifications using hand tools and precision measuring and testing instruments
• Report and administer carried-out operations and maintenance activities, including service reports, parts usage, and warranty records
• Resolve manual coding issues on bags where the existing code is unreadable by manual coding and/or adding identification to bags
• Resolve bag loading issues, correct load zones, and ensure bags are loaded correctly into the system
• Respond to service callouts, error notifications, alarms, warnings, and complaints
• Report problems and maintenance activities requiring attention, including at the controls level
• Clear bag jams to restore operations and correct system functioning as quickly and effectively as possible
• Work safely and promote a safe working environment; comply with Lock-Out/Tag-Out procedures
• Maintain system and surrounding floor space clean and free from obstructions
• Advise and execute optimization of (sub) systems after consulting the supervisor; propose improvements for service process quality
• Occasionally support the overall team by helping out or filling in for colleagues within the O&M team

Requirements

• Minimum associate’s/2-year college degree with electro-mechanical education or affiliated fields
• Minimum of 1 year’s experience in electro-mechanical maintenance
• Minimum 1 year experience with CMMS systems, preferably Maximo
• Perform specialized/difficult preventive and corrective maintenance tasks for electrical and mechanical components
• Specialist in electro-mechanical technology with a good understanding of PLC hardware and software
• Knowledge of PLC controls; ability to read and interpret PLC and SCADA logs, and possibly adjust programming settings
• Ability to train colleagues to execute operational and maintenance activities
• Quickly respond to failures and prioritize correctly to ensure safety, system functionality, and operational requirements
• Electro-mechanical fault finding and repairs
• Control baggage flows and correct flow disturbances such as solving errors, unjamming, and manual encoding/load correction activities
• Ability to work under stress and maintain overview in hectic environments
• Ability to speak, read, understand, and write English
• Available to work scheduled shifts, which may require work at night, weekends, and holidays
• Flexibility to transition work to the next shift team
• Must be able to attain and sustain an Airport I.D. Badge, Customs Seal, and Airport driving icon
• Must hold a valid driver's license

Preferred Qualifications

• Certified or Licensed Electrician
• Ability to read PLC code and/or program

Skills

• Taking initiative, being responsive, and proactive
• Cooperation and teamwork
• Customer orientation and service provision
• Strong verbal and written communication
• Troubleshooting and analytical skills
• Discipline and safety awareness
• Stress resistance
• Results-oriented
• Ability to make choices and set priorities to balance safety, operational needs, system integrity, and functionality
• Flexibility with time; able to shift priorities quickly based on staff and system needs
• Working knowledge of computers and equipment
• Ability to solve problems under pressure
• Proactive attitude toward process improvement

Schedule

Full-time position; 24/7 operation; 3 shifts; overtime, weekend, and holiday work are common.

Travel

This position might require international travel for training/education.

Physical Demands

• Regularly required to communicate (transmit, convey, receive) information
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Frequently (26% to 74%) required to climb, reach, sit, and access confined spaces that require kneeling, crawling, and other physical maneuvering
• Frequently required to work at heights
• Constantly (75% or more) required to move and lift objects (luggage bags, stack of tubs, tools, equipment, parts, etc.) of up to 50 lbs; bend/twist; stoop; stand; walk; push-pull
• Occasionally (up to 25% of the time) required to carry and transfer up to 50–120 lbs

Work Environment

• Frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration
• Occasionally exposed to a variety of extreme weather conditions
• Noise level in the work environment and job sites can be loud due to aircraft engines and equipment
• Works in secured baggage handling area, repair station, airfield, office environment, and other areas within the airport
• Often must meet strict deadlines to maintain flight schedules