Service Technician II

About the role

Windsor Kingstowne is a 556 unit garden style apartment community. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Successful Service Technicians can come from a variety of backgrounds including apartment maintenance, HVAC, general labor, construction, hotel, general building maintenance, and work order management.

Skills

• Minimum of 2 years' experience with multifamily residential, commercial or hotel maintenance
• Familiarity with building safety systems including the fire systems (sprinklers/alarms)
• Ability to use smart devices and property management software for maintaining accurate records and work order completion
• Advanced knowledge of hand tools and basic power tools
• Support the company's values and cultures by providing exceptional service to teammates and residents
• Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas
• Must have intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry

Requirements

• Site specific certifications such as:
  • EPA Type II preferred or ability to become certified within 90 days of start date
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date
• Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations
• Must be available to be part of a rotating on call schedule for after hours and weekend emergency response

Pay

Our company considers a range of factors including education and experience when determining base compensation. Hourly: Starting at $23.52 - $29.40 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $48,921 - $61,152

Benefits

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for.