Service Technician II
Westminster · Norfolk, VA · 3 wk ago
Information TechnologyFull-time
About the Role
Our company is guided by its experience and ability to create long‑term value in strategically focused markets. We attract top talent and are focused on growth. Our mission is to build thriving communities and exceptional experiences for residents, guests, tenants, and teams. Our values are the “4 Be’s”: Be best in class, Be solution‑oriented, Be accountable, Be caring.
Responsibilities
- Perform a wide range of repairs, including plumbing, electrical, HVAC, and appliance maintenance.
- Complete make‑readies for incoming residents.
- Carry out painting, carpentry, and general upkeep to keep properties looking their best.
- Respond promptly to maintenance requests and emergencies, including a rotating on‑call schedule.
- Conduct preventative maintenance to keep equipment and systems in top condition.
- Collaborate with the property management team to prioritize repairs and plan larger projects.
- Provide exceptional customer service by addressing maintenance concerns quickly and professionally.
Requirements
- 1–3 years of property maintenance, handyman work, or a related field.
- Knowledge of electrical, plumbing, HVAC, carpentry, and appliance repairs; certifications are a plus.
- Valid driver’s license.
- Comfortable using work‑order systems or mobile apps to track tasks.
- Physical ability to lift up to 50 lb, climb ladders, and work in various conditions.
- Problem‑solving mindset, strong attention to detail, and sense of responsibility.
- Friendly, professional approach to interacting with residents and team members.
Benefits
- Competitive wages with bonuses.
- Employee housing discounts.
- 401(k) match.
- Health insurance with no waiting period.
- Tuition reimbursement.
- Relocation bonuses.
- Training and advancement opportunities.
- Supportive, fun team environment.
- Varied daily tasks that keep work fresh and engaging.
- Opportunity to contribute to safe, welcoming communities.
Schedule
Rotating on‑call schedule for emergencies in addition to regular maintenance duties.