Service Technician II

About the role

The Service Technician II position at STYL Residential is a fast-growing role within a vertically integrated, owner-operated multifamily real estate company. This position is responsible for the day-to-day maintenance operations at the property, ensuring that service requests are completed promptly and professionally.

Responsibilities

• Schedules, monitors and performs preventative maintenance
• Ensures that service requests are completed promptly and professionally
• Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances
• Maintains the premises of the building, office and grounds in clean and orderly condition
• Monitor and perform make ready duties on vacant units; ensures residential units have been turned in a timely and efficient manner
• Provides excellent customer service to prospective and current residents
• Promptly communicates with maintenance leadership concerning all maintenance issues at the property
• Manages dumpster corrals, trash enclosures/compactors as needed or directed
• Provides on-call service when scheduled and performs emergency maintenance work when required
• Affixes inventory of parts and supplies
• Aids the Supervisor with scheduling and communicating with vendors and contractors
• Uses mobile device to dispatch and complete service requests in a timely manner
• Ensures adherence to the company's safety and hazard communications programs, policies and procedures
• Inspects buildings and grounds to ensure safety and cleanliness and alerts the Maintenance Supervisor to items that need to be repaired
• Participates in company-provided training such as fair housing, safety, non-discrimination, EPA, and harassment prevention
• Performs other tasks or duties as directed and assigned

Requirements

• 1+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
• Renovation experience is preferred
• EPA certification Type I and II preferred
• CPO certification preferred
• Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents

Qualifications

• Ability to respond to on-call, after-hour emergency service; on-call staff required to live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver's license
• Excellent written and verbal communication skills
• Must be highly motivated and able to work independently
• Ability to use smart phone to assign service requests and for on-call requests
• Ability to prioritize and multi-task

Physical Requirements

• Hands-on repair and maintenance work constitute majority of time and duties
• Mobility and flexibility to use ladders to heights in excess of 8 to 9 feet
• Able to move up to 50 pounds variable distances
• Able to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

What We Offer

• We invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking
• Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide